The Befrienders

11 Reviews

Profile
Reviewer profile
1.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
first time tried to call. they hang up on me.made me wanna kill myself more. good job!
by
Reviewer profile
3.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time

I've been trying to reach The Befrienders through their numbers advertises but am unable to reach them

by
Reviewer profile
3.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time

我有问题解决不了

by
Reviewer profile
4.1
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
I feel the need to express my utmost gratitude to one of the volunteers who worked on the night shift on 11/2/2017. He (David, if I'm not mistaken) was a really good listener, and unlike some of the other volunteers, would rephrase words in a way that made me see the situation in a different light, which allowed me to think in a whole new perspective. The Befrienders might not be able to solve problems at all, but it gives me a sense of safety, knowing that I have an SOS number that I can call from my phone 24/7-that I am always safe from the part of me which wanted to die rather than to continue fighting on. When I initially picked up the phone to dial on, I did not, at all, have any expectation as to what I want to get out of the call. It just seemed like an alternative option available for me at the time at which I felt the intense urge to 'do something'. I can't say enough about how many times this phone line had saved my life. Thank you so so much for the service and for the existence of the entire organisation. Keep up the good work.
by
Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
I feel the need to express my utmost gratitude to one of the volunteers who worked on the night shift on 11/2/2017. He (David, if I'm not mistaken) was a really good listener, and unlike some of the other volunteers, would rephrase words in a way that made me see the situation in a different light, which allowed me to think in a whole new perspective. The Befrienders might not be able to solve problems at all, but it gives me a sense of safety, knowing that I have an SOS number that I can call from my phone 24/7 - that I am always safe from the part of me which wanted to die rather than to continue fighting on. When I initially picked up the phone to dial on, I did not, at all, have any expectation as to what I want to get out of the call. It just seemed like an alternative option available for me at the time at which I felt the intense urge to 'do something'. I can't say enough about how many times this phone line had saved my life. Thank you so so much for the service and for the existence of the entire organisation. Keep up the good work.
by
Reviewer profile
1.7
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Called dozen of times, no answer. Finally there is this lady who made me feel alone. Didn't speak a thing. Just 'Oh'.'Okay'.'Uhrm'.'Hmmm'.and most the time she kept silent. Made me feel rather annoyed because she couldn't advise me or listen. More of like "are you done?". What kind of help is that if you were to make people feel worse? It is a nice idea, nice organization, but whatever is provided over the phone is kinda trash.
by
Reviewer profile
1.9
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
When I called once, the lady on the line sucked. Spoke nothing, offered nothing. She was like so, ok, ahemm only. No use lah.
by
Reviewer profile
1.9
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
之前我都觉得Befrienders 挺好的。直到有一天半夜,我打去,然后听到电话另一端的那个女生说的话后我就不再打去了。她很不耐烦啊!可能是她累了吧?她就问我有没有想自杀,我说还没到那种程度,她的态度直接改变。我不太记得她说什么了我只知道大概的意思是还会有其他想要自杀的人会打进来,请你不要占位子。没有要自杀就不要打来谢谢。请问你们这里不是说不一定是要自杀的人才可以打来的吗?为什么这个女人会给我这种感觉?我很失望
by
Reviewer profile
2.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Called many times this morning (tried both contact numbers) but no one answered. Hmm...
by
Reviewer profile
4.1
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
What you guys do is a very noble thing to do, Heroes in disguise. Sad to see generation today is so prone to self-harm & suicide. Thumbs up to Kenny (one of the staff) for giving a very interactive, fun, yet educational talk about suicide.
by