Hospital Fatimah

11 Comments

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Reviewer profile
4.4
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Thank you to all wears 2b staff especially ashwin(staffnurse) that took good care of my mum. Dr.Saravanan, you are amazing. You diagnosed and give a right treatment with reasonable charge and no extra medicine. Really happy with your experience. Today my mum follow up and all goes well and really recommend my clients of AXA to go for this hospital. The only prob is visitors are parking their vehicles even in the box which stated as yellow line box. Too heavy jam and today almost 10 round and even outside and back of hospital, no single parking.. Please to all the visitors, plz be more responsible on parking area. It's really wasting so many other ppl's time because of your selfishness. Thank you all the hospital ppl to take care well of mum during her admission over there..
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Reviewer profile
1.5
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Today 18 March 2017 6.20pm went to your AE. Told the nurse that my baby had a fall and her nose was bleeding. Your MO (from what I saw as she was wearing the doctor's uniform) (an Indian lady with shoulder length curly hair) told me that there's no paed because today half day. If baby needed to be treated by paed then need to admit. I asked what if I don't want to admit my girl. Your MO replied must admit then only they will call paed to come to treat my baby. And she added, even if I want to admit, there's no bed for us. I am a worried mother and yet your staff replied such unfriendly, rude and no sympathy at my baby. Not even offering any MO to ask the condition and check on my baby. Please organize staff trainings on customer service and courtesy and how to have a kind caring and gentle heart towards patients.
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Reviewer profile
1.5
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
My dad was admitted about 2 weeks here. Wen ever i ask the dr (dun wan to mention his name) about my dad's condition the dr dun even have time to respond properly to my questions. Such unfriendly doctor. Always with the word he is ok. The most painful moment was during discharge. They told us at 1pm discharged n still waiting till now for the procedure to complete. When check with admin, proudly saying "we already sent out the bill at 4.30pm" bt you'll told us at 1pm discharge and cn go back within 4 to 5 hrs. Not going to admit here again!!!! Such a poor service
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Reviewer profile
1.5
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
The treatment for my Mother had been delayed for 2 weeks and now she is in acute condition. The advice that your doctor could give is just wait for my Mother to Fart. She been hospitalised for 2 weeks and all u can do is just wait!? Stupid and ridiculous. I had to wait for 1 and a half hours just for a report of my Mother so that I can transfer her to another hospital. U shouldn't work in the line to save human life!
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Reviewer profile
2.7
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Been here before. Just to take for dengue blood test, and we need to have a letter for reference from our doctor before to get a test. It was too much of work while i was burning up in heat and finally i choose kpj. Way easier
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Reviewer profile
2.9
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  • Value of Money
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Service counter very slow ..especially discharge ward
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Reviewer profile
2.4
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
payment counter very impolite..as i didnt know where's the prescription counter..just ask and wrong put at "in" tray next to her.. counter 1 should put Prescription or Dispensary instead of Pendaftaran.. and counter 4 payment collection, are she unhappy with her current work? why received debit card so rudely?? patients are sicks and unhappy, by facing this kind of services, it makes them more sicks !!! pls improve! !!!
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Reviewer profile
4.2
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Was my 1st time there last week for a knee surgery (athroscopy) for a torn meniscus. Was under the care of Dato Dr Siva (orthorpedic) and Dr Koh (physician). I like it there very much as all doctors and nurses are very, very nice. Food served also not bad really. I would like to take this opportunity to say a big THANK YOU to all doctors and nurses who have attended to me. THANK YOU! Nurses at ward 2B...keep up the good work!
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