Dr. Kok Howe Sen

17 Comments

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Reviewer profile
1.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Do not come to this scam clinic! Rude staff and told them i wanted to have my readings so i can bring to my trusty spec shop to do a new spec. However staff just put eyedrop and wait for doc to call name and when enter the doctor told me my situation, which i alrd known that i have lazy eyes. I even told the docs and staff i want readings only. Charge mr rm75 and when ask to provide me my readings the staff rudely say “go here do spec they will know” and pass me a paper; which they probably open the shop themselves too. Am i not right to get my readings? I geg charged rm75 just to have doc to tell me my issue which i alrd told him beforehand and walk out not havent what i want. If you dont do readings then let customer know before doing any service, not do the unwanted and basic service then charge customer and telll customer they do not provide what customer want. Very rude staff scold old ppl and impatient too, they’re old and blurry if their eyes are ok they wont come to your shop also, give them patientce. Overall i have nth to say plus wanna say rude RUDE staff and doctor. DO NOT COME TO THIS CLINIC AND WASTE YOUR HARD EARN MONEY SOMEMORE WANNA DEAL WITH IMPATIENT STAFF

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Reviewer profile
4.8
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Dr. Kok did the cataract surgery on both of my eyes. He is pretty much a straight shooter. Gets straight to the point and does not waste time... I prefer that instead of a long-winded speech. Admittedly it may not sit well with people seeking tons of assurance. Still... His clinic is busy, always packed with people. He is pretty much reasonable... and his fee is affordable. Thank you Dr. Kok and God Bless!

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Reviewer profile
3.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Most of front line staff , assistants are not friendly, courteous, tendency more patients uncomfortable

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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

trust your doctor and believe in him..

p/s: good looking doctor too <3

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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
trust your doctor and believe in him.
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Reviewer profile
3.1
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Nurse who answer the call is friendly. But doctor didn't perform lasik here, he only do it in midvalley branch. Cataract surgery is Rm 2200-3200 per eye. The price of the surgery is affordable too. But nurse doesn't have much time to explain more.

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Reviewer profile
1.3
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Never explain politely and clearly to customer.i feel that I pay RM 50 for nothing. Regret went there.
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Reviewer profile
2.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Appointment set at 12:30pm, we reached 12:10pm, however the dr came in late. I not sure why we still need to wait as we have made the appointment and we are came in earlier to wait.commercialized dr services and the staffs are rude and money minded.
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