Dr. Kok Howe Sen

15 Comments

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Reviewer profile
4.8
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Dr. Kok did the cataract surgery on both of my eyes. He is pretty much a straight shooter. Gets straight to the point and does not waste time... I prefer that instead of a long-winded speech. Admittedly it may not sit well with people seeking tons of assurance. Still... His clinic is busy, always packed with people. He is pretty much reasonable... and his fee is affordable. Thank you Dr. Kok and God Bless!

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Reviewer profile
3.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Most of front line staff , assistants are not friendly, courteous, tendency more patients uncomfortable

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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

trust your doctor and believe in him..

p/s: good looking doctor too <3

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Reviewer profile
3.1
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Nurse who answer the call is friendly. But doctor didn't perform lasik here, he only do it in midvalley branch. Cataract surgery is Rm 2200-3200 per eye. The price of the surgery is affordable too. But nurse doesn't have much time to explain more.

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Reviewer profile
1.3
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Never explain politely and clearly to customer.i feel that I pay RM 50 for nothing. Regret went there.
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Reviewer profile
2.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Appointment set at 12:30pm, we reached 12:10pm, however the dr came in late. I not sure why we still need to wait as we have made the appointment and we are came in earlier to wait.commercialized dr services and the staffs are rude and money minded.
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Reviewer profile
2.8
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
I must admit the Dr. Kok Howe Sen charge the lowest rate in Malaysia for Eye Cataract disease. I brought my mom for the treatment last year and he only charges us for RM2200 for each eye. Many old people are queuing and waiting for check up and treatment. You shall expect for at least one hour of waiting. He did made a lot of promise before the treatment and said the eye will very clear after treatment. But, the outcome is very disappointed, one of the eye sight is no improve at all. And he feel angry when we complaint to him, He just said the old people doesn't understand the technology and it is normal to have blur vision due to aging. If it is due to aging, we will not do the treatment in the first place.
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Reviewer profile
4.6
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
5 stars to Dr. Kok (master sifu usually talks only facts, that is why he doesn't explain much, either can be done or not) and 1 starts to the stuffs (I was treated rudely by a lady staff cause I respond slow to her calling-this made me feel like visiting some government departments, and secondly my medical card was misplaced twice during the subsequent visits) My average waiting time is 1.5 hours, only people like Dr. Kok with professional skill can do the surgery and diagnosis simultaneously in perfect timing-hats off to you Dr. Kok and I will be seeing you soon!
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