I did not get the package that I signed up for. I was forced to stay in the maid's room, along with a few other mummies. The centre owner have no space to fit us all together in one centre but he did not inform us earlier. We only discovered the situation after we checked in.
Being weak after delivering a baby, we had no option because we needed a place to stay in for confinement. After all we came in right from the hospital, and we had paid in full earlier.
Not only the room problem, but we also face so many issues during our stay. We had to worry about his shortage of staff issue because too many mummies and babies at once.
The staff doesn't know how to handle my breast milk, and overheated my bottle. However boss said it's my bottle problem.
The food is under par and not proper for confinement mummies.
Not only that, when we were in Centre 1, the central water heater is controlled by a main switch downstairs. He will switch it off at night and during afternoons. This caused us to not have warm water to use in toilets. Because of this I experience aching in my hands because I had to wash my hands in cold water. He said the electric bill is expensive, so he switch off the water heater.
When one of the mummies tell him an issue, he said to her that she is creating story. It angers me to see him treat us this way.