Wax Zone Malaysia

13 Reviews

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Reviewer profile
1.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Never ever go to this place. Not recommended at all Send my car there for 4 layers waxing. Satisfied after waxing but only lasted for 2 days the scratches (Spider web)came back. Went to the shop, they did not entertain me, claimed it is my car's lacquer. Not even offered to rework and no refund Went to another shop nearby, did the same 4 layers waxing, cost 4++, came back satisfied and till now (3 weeks+) paint is still shiny and no scratch marks.
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Reviewer profile
3.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time

Best Service ever!

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Reviewer profile
5.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Brought my car to Wax Zone Paradigm at Level 3. Mr Jaemon has been very helpful. Do look forward next visit for car wash and polish. Thanks again Jaemon
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Reviewer profile
1.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Visited Wax Zone, Paradigm. Seriously, no difference after wash and vacuum. Exterior still dusty, I can feel the dust on my fingers when I wiped the car. Interior, I still could pick out a piece of dust with hair. Never coming back here ever again.
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Reviewer profile
1.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
This is my countless visiting to Wax Zone, Paradigm. I write to encourage to review your marketing tactics and ethnics. I was attended badly with the new outlet Manager, Mr Lok when I intended to have normal washing e.g. the manager claims they only accept exact amount and patiently waited for 2 minutes but never been informed when the car is ready etc. I had pleasant experiences with previous Outlet Manager where i did car wash, polish and wax. but this for sure will be my 1st and last visit with this outlet.
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Reviewer profile
1.0
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
My sister went there today paradigm outlet and they only had 2-3 cars there but they told us because it's Christmas they do not accept non-members... Sounds so ridiculous to me!!!
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Reviewer profile
3.6
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I been there at Bukit Tinggi outlet last Saturday morning, to send my Estima for polish..C. K done a wounder full job to make my Estima look new and elegant.Congrats and thanks to his team for the good job. Plz try for your car and you won't regret and worth for money
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Reviewer profile
3.6
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Being a tenant in same building, sensible to sign up for their membership package and convenient to wash my car at WZ. Service experience have been great todate regardless which of the 3 supervisors I have dealt with. My recent car wash was superb with the car practically shining new. Rare to find genuine good staff and good service. Pls keep it up.
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Reviewer profile
4.6
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Very professional. Best and caring service provided. Definitely will drop by again. Thanks
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Reviewer profile
1.6
  • Skill & Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I went to the paradigm mall waxzone car wash at 10am and ask them to wash and vacuum my car, and I mentioned to them that I would collect my car before 7pm. However, when I collected my car at 7pm, the car was not washed at all, parking at the same spot, nothing had been done after 9 hours. I asked one of the staffs and he told me that today they would only attend to higher paid service first, and ignore those lower price service (my case: wash and vacuum). When I complained, they only attend to my service and wanted me to wait for 45min. I was extremely disappointed and upset as they had no respect to their customer and providing service based on money. ACT LIKE A SNOB. I must say that they seriously need to treat all customer fairly and attentively, they should provide their service by following the queue, NOT PRICE!!! RESPECT YOUR CUSTOMER
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