Was annoyed that when I brought my sugar glider there for checking and the girl at the counter didn't even tell me that Dr.Chong wasn't available on that day. Instead, one of them checked on my sugar glider. I can tell she's very inexperience with sugar gliders because of the way she was grabbing on my glider. She didn't even know how to feed him medicine and now I'll need to bring my glider back for a check up because of her unprofessional diagnosis. Seriously please. If Dr.Chong is not available and you are not experienced or confident enough to be checking on sugar gliders then just say so.