8 Reviews

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Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Staff and doctors are very friendly towards customers. Staff/docs deal with pets with much compassion and care. I trust them in handling my pets well. So far I'd bought my dogs here for castration (wound heal nicely and without scar/complication, and they provide good and helpful advice on taking care of the dogs while healing.) Others include TVT jabs, which my dog recovered quite well from it too, after half year of treatment here. TVT vaccination service is not available in UMK, but thanks to Vcare, my dog managed to survive through it. The medications they provide may be slightly pricey, but they are effective. Wide range of treatment too. The treatment area is also very clean and well-sterilised. Everything is well-organized. Staffs are very efficient too. Some parts to improvise on would be to put air purifier in the lobby area, as sometimes it have lingering odour that might be unpleasant to other customers. And sometimes waiting time is abit long too. Will definitely come back here! A very welcoming place for pets. Thank you so much for all the satisfactory service! :) keep it up!
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Reviewer profile
3.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time

Write review...ade masalah ker line telefon...call

x dpt

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Reviewer profile
1.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
My pet died less than 24 hours after treatment with one of the doc at this vet. They said they will look after the cat for 24 hours but they were not. They only charge you massive amounts of money on pointless tests and "housing". Leaving your cat at the vet will only make the situation WORSE!! Yes it is not a good place if your pet have serious problem!
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Reviewer profile
1.0
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time

Agak lama saya menunggu tapi doktor x dtang2. Sampaikan kucing terkencing atas saya sebab takut nak pulang. Saya berharap agar proses ini berjalan lancar dan tolong sediakan kemudahan untuk pelanggan... FAHAM !!!!!!!!!!!!!!!

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Reviewer profile
4.8
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time

harga yang berpatutan, SEMUANYA BAGUS...

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Reviewer profile
4.2
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Saya pernah menghantar kucing saya di klinik ini. Kucing saya ditahan dan dijaga sepenuhnya oleh klinik ni. Sebelum hantar kucing tu kt sini, kucing saya tak nak makan mahupun minum susu. Selepas saja hantar di hantar kt klinik ni, kucing saya mula makan dan minum. Staff2 kat sini semua peramah dan harga di cas juga berpatutan
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Reviewer profile
2.6
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Servis perlu ditingkatkan lagi..Totally agak teruk..Kucing sakit lapik dengan kain jawa batik..Critical ward ditulis di pintu,tapi aku tengok ward tu yg lagi critical dr kucing..Critical ward dalam 'tandas" yang x digunakan..hmmm..too bad..Mcm mana kucing nak makin sihat kalau ward dia kotor..Dengan kain pelapik yg kotor..Ada najis kucing pulak tu..Dah suruh staff tukar yg lain..but too long to take action,terpaksa tukar sendiri and bawak kain pelapik n selimut sendiri..Sebelum CNY,sempat melawat zorro..Nampak memamg ada peningkatan,dengan harapan selepas CNY boleh bawa dia balik..Yes,memang boleh bawak balik..Bawak balik Zorro yg telah kaku..Takkan jijakkan kaki kami kat sini lagi..Sorry to say
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Reviewer profile
2.7
  • Experienced
  • Friendliness
  • Value of Money
  • Waiting Time
Waiting almost 1hour, such a waste ... Pity on 'kero' her broken leg getting swollen but the staff ??? Just walking here n there , talking to each other ..Hope they will improve the service ...
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