U mobile dealer U World Communications business logo picture

U mobile dealer U World Communications


Background
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Launched in 2007, U Mobile is Malaysia’s fastest growing full-fledged mobile operator that offers data, voice and messaging services to its customers via innovative prepaid, postpaid and broadband plans. In less than 5 years, the company has grown its subscriber base from less than fifty thousand to over four million through its market-leading product innovation and value proposition.

 

Being the youngest telco and challenger in the dynamic Malaysia telecommunications industry, U Mobile has introduced many first of its kind services to the market. The telco was the first to offer the Unlimited Mobile Internet (UMI) proposition with voice, SMS and data in a single package for prepaid customers. The company also offers free Internet Roaming for both prepaid and postpaid in 9 countries making data roaming extremely affordable to Malaysian customers.

 


Service /Price Details

U mobile plan:

  • Prepaid plan
  • Postpaid plan
  • Broadband
  • Roaming & IDD
  • WiFi Calling
  • Video-Onz
Reviewer profile
4.4
  • User Experience
  • Coverage
  • Value of Money
  • Speed

If you are a heavy caller, and can’t stop calling, P70 will no doubt be the first choice. U28 spending in 5 months is equivalent to P70 in 2 months.

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Reviewer profile
1.1
  • User Experience
  • Coverage
  • Value of Money
  • Speed

Dear UMobile,

Just now I went to Amateur Success Marketing located at 17G, Jalan Raja Haroun.

1. There are no no greeting from any of them.

2. And the girl at the counter name Lydia are so rude! She show face with her grumbling manner to us as a customer, then ask other girl from other counter, who attend us and why we went to her arrogantly?

3. We already told her we want to terminate the line early before she accepted the outstanding payment. But she doesn't listen well. Only that she told us the owner should come. Come on, she can tell to us nicely right?

4. Then. I said okay thank you. By the way, she never mention thank you at all. Is this the kind of person you take in customer service line ?

Thank you,

A very disappointed customer.

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