Tanamera Wellness Spa

6 Comments

Info
Reviewer profile
5.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Excellent service, it was my first time going to Tanamera despite seeing the negative review on the therapist leaving the room frequently, the service was amazing, the therapist left the room occasionally to let other customers up as they have very tight security, however this was very fast and did not eat up too much of the time and the time was compensated, all in all it was an amazing experience
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Reviewer profile
1.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
I just had the worst spa experience at your Subang Jaya Wellness Centre. But before I start on the negative sides, let start with the good points first - The staff who greeted me upon arrival was really nice and courteous. The therapists technique and strokes were really good, I have to admit. But during the session, she keep on went missing for a few times. At one point of time, I think she went missing for more than 10 minutes. At first, I thought she went out to get more massage oil but it was too frequent I couldnt help but felt cheated because she probably thought I was asleep throughout the session. I paid for an hour treatment and I felt the session was lesser than an hour. Upon finishing the treatment I quickly checked the clock and its 4:15pm. My treatment started at 3:00pm. I gave her the benefit of doubt so at the reception I asked who was the therapist that massaged me. And I asked her why she kept on going in and out and her reason was there were customers coming in. In my head I didnt hear any bell, and why she has to attend to other customer while shes supposed to attend to me. And Im sure theres staff stationed at the reception. And I ask why she didnt inform me before going out of the treatment room. All she said was sorry. Another thing that totally takes the cake is the ridiculous amount charged for the mediocre service. In your website stated Traditional Malay Massage is RM90 but I was charged RM150. I told your therapist you should honour the price you have stated in your website. To me this is a misleading information and I felt so cheated. Theres another customer that just finished her session and she agrees with what Ive said. For RM150 it definitely not worth a cent Ive paid and the time Ive spent there. And yes, youve guessed it. I will definitely not return to your premise. My money is better spent at Yoyoy Kamphora Spa.
by
Reviewer profile
5.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Fav spa place! Friendly staff & great service
by
Reviewer profile
4.4
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
A nice place and very relaxing.friendly staffs but one thing to be improved isthey must prepare alternative for toilet.they said toilet is under construction so we need to walk to cenang mall and pay rm1 for it.The rest, im satisfied.
by
Reviewer profile
4.4
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
The ladies were very professional and you get to choose from a range of essential oils. I had the malay massage but i don't remember it being life changing.
by
Reviewer profile
4.4
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
Tanamera Wellness Spa has a great location. Staff was nice to brief you on types of aroma and the whole process was great. Will visit again in my next trip.
by
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