Very bad customer service, the so call customer service representative totally have no respect for customers. I suppose is the customers who owe @[294783597362578:Sports Arena Mahkota Cheras] to be playing in it. They encourage customers to book badminton courts through online in advance, however by the time the customer reaches the court, the customer service representative tell the customer that without a hardcopy of the receipt you are not eligible to play. The best point is that at the payment website does not even inform the customers to print out the receipt. After that, the customer service representative didn even have the initiative to help the customer to authenticate their details or receipt number, doesn't matter if you have the recepit number or even you have the screenshot of the receipt. DEAR SPORT ARENA MAHKOTA, your front line employees are killing your business, look into it. Thank you.