Serenity Confinement Centre

18 Reviews

Profile
Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
It's a pleasant stay here with all the caring and lovely nurses & staffs. It's a bonus to have Dr Vivian and Dr Maha during the stay. They are both wonderful, helpful and professional. We're so lucky to be here!!! Will definitely be back soon! Thank you!!!
by
Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Basically, Serenity Confinement Centre provides excellent services. Improvement on the nursing services would be perfect. Thanks to the team for all the excellent services provided to us.
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Great place to stay. All friendly nurses and staff help a lot!
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Overall I am happy with my stay in Serenity. One thing which you can improve is the TV facility. Staying for one month without TV is quite boring. To turn on the TV is quite complicated and end up I didn't manage to watch.
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Environment is clean and comfortable. I can relax and have a good rest during my stay here. Special thanks to Dr Vivian, all nurses, Annie, Angie, Madam Ng and Kakak.
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Your nurses some are well trained but some still blur. Annie is a nice person and always ask us what we need and received our comments and feedback. Overall is considered excellent.
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
I had the best confinement experience staying in Serenity compared to my previous two confinements. Staying here is like having a month long carefree holiday, surrounded with wonderful, helpful, friendly and attentive staff. Nurses will always make sure baby is well taken care of and when mothers are being too tired they will always step in voluntarily to help take care of baby so that mothers can have some rest. I also had a peaceful mind knowing the doctors here are always checking on babies, my wellbeing and health progress. Especially for first time mothers, doctors attentiveness and professional advice will put you at ease, knowing you and baby are in good hands. Madam Annie, the admin staff, will always be there to help out and console mothers with difficulties, keep you out of boredom and make sure mothers are comfortable staying here in Serenity. While the chefs are always here to check on mothers having enough food and mothers likings on the food, they are also open to any suggestions in order to improve and adjust to mothers preferences. Even the helpers here will go the extra miles when you need a helping hand and make sure your stay is a happy and memorable one. Serenity has also engaged with a team of masseurs that will cater for your needs covering problems from unblocking milk ducts to increasing milk supply, relieving of stiff neck/shoulder/headache, expelling wind in the stomach, slimming and guaranteed an 1.5 hours of relaxed and quality sleep! Last but not least is getting to know a bunch of great and fun mothers sharing, encouraging and caring for each other as comrades to make your breastfeeding journey not so lonely and a successful one. Generally in Serenity, it is like one big fun and caring family staying under one roof. From the bottom of my heart, a big thank you for taking care of me and my baby for the whole month. Will definitely recommend Serenity and spread the good words to others.
by
Reviewer profile
4.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
The environment is clean and cosy, making me feel comfortable to stay here. Special thanks to Annie for being so caring and taking good care of me. Thanks Madam Ng and Angie for delicious confinement meals. Thanks kakak for the daily cleaning job, make me feel like staying in hotel. Last but not least, I would like to extend my deepest appreciation to all nurses for taking good care of my baby, especially Zana, Ekin, Aqidah, Lily, Nia, Ruby, Jerusha and Elma.
by
Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
我是入住Serenity 当天,经由这里的医生Dr Liau检查才发现伤口愈合得不理想,非常感谢医生的安排,护士们的照顾和帮我处理伤口,我才能安心渡过辛苦的伤口愈合期,大大地减轻心中的忧郁。这里的伙食很不错,负责人还会随着妈妈的喜好更改菜单,菜式多姿多彩,很丰富。特别欣赏几位爱心护士的照顾,Aqidah, Zana, Ekin, Ruby, Lily 和 Jerusha, 他们对baby Hannah 很有耐心,很温柔细心,谢谢你们。也要特别感谢这段期间,Auntie Annie 的照顾和妥善安排,每一次都尽量满足和解决妈妈们的要求。很喜欢这里安排不同的sharing, 让妈妈们学到不少的知识,尤其我这种新手妈妈。 在这里也认识到妈妈们,能够互相鼓励分享,非常愉快。总结来说,我在这里有个非常愉快的坐月享受,谢谢你们。
by
Reviewer profile
4.3
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
"Had a great time here and am glad that I have made the right decision for choosing Serenity Confinement Centre. Thanks to Dr Vivian, nurses, Annie, Madam Ng, Angie and Kakak for taking good care of me and my baby"
by