Seng Heng Setia Alam business logo picture

Seng Heng Setia Alam


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Service /Price Details

Products:

  • Home Appliances
  • Small Appliances
  • TVs & Audios
  • Digital Gadgets
  • Kitchen Appliances
  • SENHENG mobile
Reviewer profile
3.0
  • Quality
  • Feature/ Appearance
  • Value of Money
  • Long Lasting

Hi u have PS5 disc

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Reviewer profile
1.0
  • Quality
  • Feature/ Appearance
  • Value of Money
  • Long Lasting

Ordered a Panasonic Inverter 'premium' from the Kepong branch. When asked if this was the inverter air conditioner we had ordered the installation worker promptly said it was, which is not true. He said it was a normal one at first, I replied saying I got an inverter and he hastily said it’s a inverter one yes and changed topic. I called the sales person to confirm and he even said it’s not the model I had ordered. Panicked, he got a call from his brother who apparently was an installer too, saying that the model I had ordered was left 'unopened' at the other customer's house. Bear in mind, it should have been installed if it was already in the customer's house, as he came to me after the installation at the previous buyer. There is a thousand ringgit in difference. This is unless, this two installer brothers are planning a switch up of the two different model for their own personal benefit. The installer was not timely, promised to be here at 2pm but reached at about 4:45. He took some time to put it on only for us to find out that it was not the model we have ordered. The installer by the name of Lim was not professional at all. The wall behind my air conditioner now is all torn apart by his super rough workmanship and the debris was left everywhere all over my bed. Lim had the audacity to step his leg on my bed as he was installing it. This wasted half of my family’s precious time as we got everything in place for the installation. Not to mention, we had to do a lot of cleaning and they just left nonchalantly. The Senheng employee said he could only get these two to fix it. This goes to show how unreliable the installer worker Senheng get is. Overall, super bad experience with how things are handled by the employee and the installation worker Senheng is opting for.

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