Seng Heng Bukit Mertajam business logo picture

Seng Heng Bukit Mertajam


Background
Claim business

Founded in 1989, Senheng is now the biggest consumer electrical and electronic retail chain store in Malaysia. The chain has 106 outlets all over Malaysia under two famous brands, namely SENHENG and senQ. It has also surpassed more than one million members nationwide.


Service /Price Details

Product

-Digital gadget, Computer & laptops, Home entertainment, Home appliances, Kitchen appliances, Health & beauty, Smart Home and Others

Reviewer profile
3.0
  • Quality
  • Feature/ Appearance
  • Value of Money
  • Long Lasting

Awal tahun 2020 saya telah beli mesen basuh samsung auto. Now mesen rosak dn keluar code 31c.

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Reviewer profile
3.0
  • Quality
  • Feature/ Appearance
  • Value of Money
  • Long Lasting

I bought a samsung fridge a year ago but was spoilt recently. Reported to salesperson I bought fridge from. He very promptly reported the fault. Case was undertaken by a samsung service centre from teluk intan. They came and looked at the fridge. Didn't hear from them for many days. Contacted salesperson again. They then came and took fridge back to change compressor. Brought fridge back a few days later. A few days later there was a funny sound coming from inside fridge. Very loud sound like clanging of bottles. They sent a technician. Detected sound was from compressor. Technician called boss and let him hear sound but the boss said it's normal. Isn't that ridiculous. Such loud and funny sound but he says it's normal. Now a week later the fridge conked out again. Is senheng going to replace a new fridge for me. Senheng promises an extra year of warranty and I bought insurance from them. I've been buying all my electrical appliances from senheng. I hope you can give me better service than this. So much of the food in the fridge has been spoilt. And this is cny season!

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