Proton Service Centre Ktc Auto

Ever since I sent my X70 for service or checking, Sale rep, Mr. Lawrence Goh never fail to fulfill my request and he has been providing excellent services and prompt response so far. Keep it up Lawrance and PSC Pengakutan Sedar S/B

Please explain.. Book service 8.30am, no 10,.but at 11.30 kereta yg no 2 blm dipanggil, tp luar sana lebih pada 5 kereta tgh diservice, selepas ditanya kat kaunter br kereta diambil. Lebih pd 2 kali kena mcm ni, so apa fungsi booking masa dan ambik no giliran..