I was denied entry to your Bangsar Shopping Center outlet during your advertised operating hours. Despite having checked your website, which advertised working hours till 10:00PM, this outlet in particular closes at 9:40PM. If you guys are gonna advertise store operating hours from 10:00AM to 10:00PM, I'd suggest it had better be till 10:00PM, and not 9:40PM. This information is not available on any of your official websites and social media. I was 'informed' on site ; by your staff through hand gestures and a paper note through your locked glass doors. There was no way of me knowing this unless I was quite literally standing 2 feet from your chained doors at 9:40PM. I do not appreciate having my time waste like this. Pet Lovers Center, please stop this BS.