KL Eye Specialist Centre

20 Reviews

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2.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Both my partner and I can't feel any compassionate behavior from the doctorsbut only treat us as money tool. A brief <3 mins consultation followed by a test and scan cost of RM150 without any addtional explanation. A lot of room of improvement to have. Good thing about it is the detailed cusotmer service.
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Reviewer profile
1.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Poor customer care and absolutely no patient empathy! The Ophthalmologist is trying to push me to do the Barricade Retinopexy straight after a 5minutes consultation. Absolutely leave me no room to think about the overwhelming information I just got few minutes ago. I will not go back anymore!
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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Execellent service and patience of the doctor, the optometrist and all staffs made the first visit of our sons (9 yo and 2y10m) a superb experience.
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Reviewer profile
4.2
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

I've done cataract surgeries on both eyes here and the service both times were great! No doubt about the long queue (which can take hours at times!) but the quality of treatment cannot be denied.

Dr Manoj is very professional but with a very friendly disposition, where you immediately feel that you will be in good hands and that he cares about you. Dr Kodi and the rest of the staff are very friendly too and I think all the young optometrists love what they do and are very patient with all patients.

I've found the secret to beat the long queues! Come after 4 pm, Queue's much shorter!

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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Excellent top class service by Dr Manoj and the whole team. Brought my dad here for his complicated cataract surgery. Dr Manoj was very patient answering all our questions and made my dad very comfortable. He and his team always follows up and gives very special attention and care at all times. The long queue of patients waiting to be examined by Dr Manoj, proves he is a meticulous doctor. Post-op, he follows up personally to ensure patients are recovering well and fast. He was very assuring even though my dad's surgery was quite complicated. KL Eye Specialist Center has the most up to date and advance equipments making it one of the best eye center in Malaysia.
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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Dr Manoj gave a clear explanation on my condition and the workers are really efficient & friendly too. Well organized in arranging for the test required and can save time. I really have confidence to get my treatment here.
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Reviewer profile
4.7
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Excellent staffs , great services , professional doctors ! It's worth to wait for long due to the super long Q
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Reviewer profile
4.2
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Very nice hospital, Doctors are very kind and caring, even the hospital staffs were very kind.
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