This early introduction to the complexities of languages prevalent in Malaysia was to be the basis of her first book, Making Chatter Matter: Understanding Language Impairment within a Multilingual Environment, officially launched in December 2006. The book, though written for a niche market, has been successful in attracting readers interested in understanding more about language in multilingual societies, and is now on its second printing. The Bahasa Malaysia version of the book was officially launched in July 2007.
On completion of her secondary education in Malaysia, she obtained her B.A. (Hons) in Linguistics and Language Pathology from the University of Reading, United Kingdom, and her Certificate to Practice from the Royal College of Speech-Language Therapists, London. She obtained her Post-Graduate Diploma in Language and Communication Impairment in Childrenfrom the University of Sheffield, United Kingdom, and has successfully completed several postgraduate assessment courses offered by ASHA (American Speech Hearing Association) and from Speech Pathology Australia.
In 1992, she embarked on her career at a private paediatric rehabilitation centre in Kuala Lumpur, where she worked with a spectrum of physically and mentally challenged children. A year and a half later, she opened her own clinic, where she is still pursuing her passion for teaching language-impaired children to communicate.
She is a chartered member of MASH (Malaysian Association of Speech-Language Hearing), and was on the executive board for the initial six years of the association's existence. She was also the chairman of Education and Training for the Society for the Severely Mentally Handicapped, Selangor and Federal Territory for several years. She is also a member of the Malaysian Autism Advisory Panel (MMAC).
Apart from running her own practice under this banner, she is also a partner in The SpeakEasy Consultants, who organizes seminars, talks and workshops dealing with speech and language, as well as developing materials that target parents, teachers and related health professionals.
She has written articles on various aspects of Speech and Language Pathology for local English language dailies, with the aim of increasing public awareness. In the course of her career, she has held workshops, given innumerable talks and has been invited to give lectures for numerous institutions, schools and NGOs. She has done and continues to undertake pro-bono work for charities.
She is Malaysia's first RDI® Program Certified Consultant, having completed the certification process in Houston, Texas, USA in December 2008. Relationship Development Intervention is a cutting edge remediation programme specifically targeting the autistic client group.