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HerbaLine Taman Connaught

12 Comments

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Reviewer profile
1.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability

Visit in botanic branch,Unstatisfied :(

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Reviewer profile
3.0
  • Experienced
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Saya berminat untuk mengetahui tebtang herbaline

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Reviewer profile
5.0
  • Experienced
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  • Value of Money
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Good

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Reviewer profile
1.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability
Poor service received from beautician/consultant. I had made appointment 2 days prior to our preferred day (on Sunday, a week before Chinese New Year) with confirmation received, yet, we still had to wait for almost half an hour for our turn ---- very bad time arrangement. If that's the case, why do we have to make appointment??? Besides, the beautician was not well-trained especially in blackhead removal. After the facial treatment, I notice some tough blackheads were still on my nose. Same situation happened to my sister. The massage and extraction wasn't comfortable as well. Furthermore, the consultant who served us was showing bad attitude immediately after we refused to purchase any products from her. This is the my third visit to this branch. Even my previous facial session was just average. I don't expect such poor service for the price I have paid and this is not acceptable for such a reputable facial treatment provider.
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Reviewer profile
5.0
  • Experienced
  • Friendliness
  • Value of Money
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Treatments, services and products are excellent at KK branches. I have visited all the branches and is Herbaline customer 10++ years ago. The only downsize of Herbaline is the e-shop. Not all products are available on the website especially the new range of products. The products are not in depth clarification and explanation in the website. some of the information on the branches are not up-to-date despite numerous complains. I hope there is an improvement on the e-shop in future so that the outstation customers can purchase the product easily.
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Reviewer profile
3.0
  • Experienced
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dead cat right in front not clear

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Reviewer profile
3.0
  • Experienced
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Been to two different outlets, every beauticians giving me different opinions regarding my skin type. One recommended me to use whitening cream and sunscreen lightening cream because my skin is too dry. One asked me to remove those oil cysts because I'm using unsuitable products and my skin is oily. I'm confuse and I feel I'm spending too much for unnecessary. Please educate your staffs to provide a professional recommendation instead of keep marketing your customers to purchase those products and services for the seek of marketing. Thanks.
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Reviewer profile
3.0
  • Experienced
  • Friendliness
  • Value of Money
  • Availability

Should do something on the staff of herberline in karamunsing.Being a regular customerI was very very angry and disapionted .Today I made an appointment for two and was given at 2pm. Its all set as I , m bringing a customer from overseas.Later they inform me that because someone who have an ealier appointment come late, my appoitment have to be pospone to later time.I think this is not right. I.m very angry and frustrated because its giving bad impression as I, have actually told my friend how good they .are. I end up cancelling it.From now on, I will definetly not going there anymore and what more recomending any of my friends.What they doing is not professional at all.Previously when I came late by 20mins for my appoitment I was inform that have to be cancalled. I accepted as it is my fault..

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