HerbaLine Setapak  Central

16 Reviews

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1.0
  • Experienced
  • Friendly
  • Value of Money
  • Availability

Visit in botanic branch,Unstatisfied :(

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3.0
  • Experienced
  • Friendly
  • Value of Money
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Saya berminat untuk mengetahui tebtang herbaline

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5.0
  • Experienced
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Treatments, services and products are excellent at KK branches. I have visited all the branches and is Herbaline customer 10++ years ago. The only downsize of Herbaline is the e-shop. Not all products are available on the website especially the new range of products. The products are not in depth clarification and explanation in the website. some of the information on the branches are not up-to-date despite numerous complains. I hope there is an improvement on the e-shop in future so that the outstation customers can purchase the product easily.
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Reviewer profile
3.0
  • Experienced
  • Friendly
  • Value of Money
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dead cat right in front not clear

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3.0
  • Experienced
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Been to two different outlets, every beauticians giving me different opinions regarding my skin type. One recommended me to use whitening cream and sunscreen lightening cream because my skin is too dry. One asked me to remove those oil cysts because I'm using unsuitable products and my skin is oily. I'm confuse and I feel I'm spending too much for unnecessary. Please educate your staffs to provide a professional recommendation instead of keep marketing your customers to purchase those products and services for the seek of marketing. Thanks.
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1.5
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The way they arrange the appointment is so terrible, ui hello if you short on staff then dont put the date and time that clash to other customers la, bloody hell i waited for like 30 mins wearing that tank top yet no one came in to layan me, got furious and left but still no they not even apologize or anything, terrible service. This comment meant for the branch that established in Setapak Central Mall.

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Reviewer profile
2.0
  • Experienced
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Been to Herbaline Setapak sentral. Once go into the outlet I was not serve with tea, usher me to wash my feet n smell the lavender pot but!! It is not hot compare to other outlet. Maybe just start open still ok. Worse part...I was usher into treatment room the curtain is too small not even able to cover the door. What if I am changing n a man is passing by???????? The top of the curtain is a mesh material which means a taller man can see through...... I was in the steaming step n was waiting for very long time. My treatment was deep cell moist...the cold machine use to massage me face is totally different from what they used to use. It is not cold at all. Face massage n shoulder massage was brief too.. regret paying this price to get this kind of service
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Reviewer profile
5.0
  • Experienced
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  • Value of Money
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I like the staff services here, very friendly and understand customer's need. Not forcing people if they don't want to purchase. Good services and it has became my regular beauty shop.
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