Healing Pets Animal Clinic

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Reviewer profile
1.4
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time

Don’t waste your time at Healing Pets.

My senior dog suddenly can hardly walk. Took her to Dr Steven for acupuncture treatment. He said lumbar and neck nerve problem. After the first acupuncture session, my dog can walk a bit. But saw no improvement after the other 6 sessions (he said twice a week), my dog can’t even sit and stand. Although appointment made in advance but each time waited for an hour and the acupuncture session was only 15 minutes. They didn't bother to inform when the vet went for emergency surgery and expected you to wait there. For every session, Dr Steven didn't look up the patient's record so you needed to remind him of the pet's problem. He said my dog’s problem is at lumbar and neck but he only focus on one area during each session, probably expected you to buy their package. He didn't even comment on recovery plan or progress after each session. They're more interested in sucking money than healing the pet. Disappointed!

Moreover during the COVID-19 pandemic, they didn't control the number of people inside the clinic.

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Reviewer profile
3.9
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Best services provided by the clinics because my cats looks comfortable with the staffs and the doctor. The staff really care with the pets
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Reviewer profile
4.9
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Captain was given a bleak prognosis - either round the clock care for the rest of his life, or euthanasia. I went to see Dr. Steven for a second opinion and it was a simple and clear cut treatment - laser therapy to fight infection in Captain's perianal fistulas. Dr. Steven also prescribed additional medication and adjusted the existing ones for his renal failure. After a week at the clinic, Captain seems like his usual self. It's a true miracle and I thank Dr. Steven for giving me a few more years with him. I also found the rest of the team kind and attentive.
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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Dr Steven is so amazing! I won't trust the health of my seniors dogs with anyone else in Malaysia...Yes ...sometimes i have to wait even though I had an appointment but he is so given that he will prioritise any emergency .... I live in ampang Jaya and I rather drive to petaling...he is the best
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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Not only is Dr. Steven an amazingly caring person, but his team are the same as well. Affordable, with their hearts in the right place
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Reviewer profile
5.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
My family vet. Have brought more than 10 strays to be saved. Dr Steven saved my dearest doggo Ranger when he was on the verge of dying 5 years ago and recently a stray-turned-family cat Tommy who we didn't expect to live for longer than a week from the time we brought him in and today we get to bring him home after slightly over a month of being cared for by the best animal clinic ever!
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Reviewer profile
2.0
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
Dr Steven on the way for close to an hour, and in the end attended by two junior vets which is fine cause my problem was not complicated - sore at the hind foot that maggots got in, was dealt with mag-spray and wound was left to dry but bill came to 399! Seems like a lot of padding up the items to make as much extras as possible; a practice hard to avoid once you are popular.
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Reviewer profile
4.4
  • Experienced
  • Friendly
  • Value of Money
  • Waiting Time
I would like to say thank you to my lovely customer Dr.Arulananthamary from Klinik Ng, SS2 branch recommended me sent my cotton puppy very sick to visit Dr Steven to seek for second consult. Dr Steven suggested have to do blood test and Xray to confirm my cotton problem, after done blood test he told me is the inflation on hormone side and told me the white blood cells reach to 80% ( normal is 16% - 40% ) means the toxic split to whole body make her suffer no habitat to eat and sleepless and vomited. I really happy that he take it seriously to save my cotton back to normal. If not, if i continuously listen from my first visit the Vet Doctor, he suspected my cotton kidney problem by seeing big stomach without doing blood test and passed me the medicines without helping her release from the pain.Dr. Steven, you are my angel to make my cotton back to healthier and happiness. I will share to more friends to support a professional Vet Doctor like you.Thank you so much.
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