Grand Hyatt Kuala Lumpur

27 Reviews

Profile
Reviewer profile
5.0
  • Quality
  • Friendliness
  • Value of Money
  • On Time

This hotel is amazing and mesmerizing. the best luxury hotel with the 5 stars services. the room so beautiful and pool is so big.

by
Reviewer profile
4.4
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Had both my ceremony and wedding reception at the Grand Hyatt KL recently and it was magical! Eventhough i changed the pre-planning many times, Grand Hyatt was very accommodating The food was amazing and our guests loved it. . Thank you KuAnne and all of the teams who put the effort and made our wedding beautiful and smooth running. I would definately recommend anyone to have events at Grand Hyatt.
by
Reviewer profile
4.3
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Grand Hyatt was flawless. The room and facilities were extremely well appointed and maintained, international buffet breakfast was exceptional. The pool was great we spent hours relaxing there, and the gym/locket rooms was fantastically equipped with everything you'll ever need for a great workout. The entire experience was brought to life by the amazing staff at the Grand Hyatt, you should all be extremely proud of the level of service and hospitality you provide; EVERYONE from lobby, front desk, gym, restaurant, house keeping and day spa were universally attentive, friendly and proactive. Finally, we had a late night flight but were provided with access to the pool, sauna, gym and change facilities to freshen up prior to our departure. Will definitely be recommending to stay here, and look forward to returning next time I'm in KL.
by
Reviewer profile
3.9
  • Quality
  • Friendliness
  • Value of Money
  • On Time
I recently attended wedding dinner here. The food are delicious with excellent service. Unfortunately, I am not really happy with the traffic there.
by
Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Service is exemplary and the views are amazing. Underground subway to the shopping mall and park. Amongst the best hotels in KL.
by
Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Excelent service, spacious-tidy-hommy room. Breakfast and lobby had stunning view, such spoil you. Perfect location, super hospitable staff, couldn't find anything just great stay! Thanks guys, see you again soon!
by
Reviewer profile
4.3
  • Quality
  • Friendliness
  • Value of Money
  • On Time
We had a great time, the view was astonishing, Great service. Thank you Awan! I think he deserves a raise
by
Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Fabulous swimming pool and good condition room. Very nearby twin towers, good view from room and club lounge.
by
Reviewer profile
2.3
  • Quality
  • Friendliness
  • Value of Money
  • On Time
The checked in took too long to process and the rate was wrongly presented to me. The room is very badly maintained and I was very disappointed about the assignment as I asked for a quiet room but ended up the room is very close to the lift lobby!!! Although it was just a short stay, I did not expect all of these which seldom happened to me!!!
by
Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • On Time
Although the hotel has been exceptionally busy with the SEA Games, Ali from the front desk has been the most accomodating and welcoming host. Ali, you have made this a fantastic experience. Thank you for the restaurant, tour experience recommendations and for taking care of us during this stay.
by