Gasing Veterinary Hospital

Sent in my dog for a surgery . It stayed in hospital for a week, then upon discharge a few days later, found infected with secondary infection- some superbug that required very expensive antibiotic treatment of more than $600! . I find the hospital is quite crammed and suspect the place is not disinfected / cleaned to a high degree- eg: bucket of mop water is black and the worker just keep mopping with it and use the same water throughout without changing! I don’t know if urine n other discharge flow in common drain through bottom of cages or separately for each animal.)

I Wonder if others also experience having to fork out hundreds of ringgit for antibiotic resistant bacteria treatment after surgery/ hospital stay. If so, please post so the hospital will know it needs to disinfect thoroughly and improve its SOP for hygiene for our pets’ sake.

I brought my cat during lockdown. Dr Ada saw her and her advice and experience seemed very sound. There were a mix of vets I saw although most looked quite young. They have all round services and are open daily, an advantage due to their numbers. They also have emergency services, I think. The phone, is always engaged, although one vet mans it for questions. They prob need an extension for non clinical queries, to be answered by an experienced admin clerk for appointments and the like.

There is also a grooming centre cum pet shop down the road, which is handy.

I am happy with this centre so far.

I like the interacial feel although I didn't see any malay vets.

I had my worst experience here. Gobe are the days. All senior doctors left and now with "school leavers" vets whi dont know manners and inexperienced. My dog was left to die in the cage just after 2 days of admission. He came in with just a flu. They didnt even realise he was dead in the cage when I visited him. The drips were still fixed to his dead body. They couldnt tell me the reason for his death. They didnt monitor him on his condition. Ehen I complaint 1 if the Indian nurse behaved like a thug. The other chinese vet was video recording me as I was angry and frustrated. They were not compassionate at all. Dr Prem, the CEO just brushed off everything by saying simple "sorry" for his school leaver vet's negligence. The bill here is also absurd, extremely pricey. The young vets lijes to hit around the bush to complicate you but at the end wouldnt have done any proper tests or treatment to justify their explanation. Please dont bring your pets here. There are many good vet clinics in Puchong and Subang. Please check those out

Super bad and smelly. They charge gleneagles price for general hospital services. Very unhygienic. Dr is inexperience and not dedicated. They asked me to put my cat onto an examination table with dirt smudges and dog fur on it. They didn't even bother cleaning it until I pointed it out. Used thermometer without a sleeve. And tied my cat's tummy so tight that she peed and vomited. Had to ask them to remove it immediately. Front desk is totally unfriendly. Made a mistake going there when Yeoh vet at taman megah or Bangsar vet was closed. A mistake I won't care to repeat.

This clinic is well equipped with good vets and equipment, but the support staff (especially the front desk staff) need to be taught how to deal with clients. They are uninterested and plain rude. I'm not sure why the owners of the place are not doing anything about this very apparent problem. Better do something before you start losing clients.