Essa Spa @ Grand Hyatt Kuala Lumpur

Beautiful, luxurious hotel with a very friendly and welcoming atmosphere. All staff were extremely helpful and couldn't do enough for you. Always met with a greeting and smile by all staff. The room was fantastic with beautiful city views. I loved the drenching rain shower and bath an a wetroom design and loved how the room was separated into sections: vanity area, dressing room, refreshments area. Interior design was beautiful and modern with an eclectic combination of marble, wood, glass and chrome. Cleaning staff were very generous and thoughtful with replenishing room supplies. Beautiful lobby area with tranquil water feature. Might benefit from a seating area in the lobby for guests awaiting transportation. The actual check in lobby was on the top 39th floor which gave us stunning night time views of the iconic Petronas towers when we arrived at night. Breakfast area and choice were outstanding. Chefs were very friendly. I would definitely stay here again and would highly recommend this hotel to others.

We were in Thirty8 for Valentine's dinner but kinda disappointed with the dining area as it wasn't decorated at all. Come on Hyatt, at least some balloons tie to the chair or roses petals on the tables to bring some "uummph" and more lovey atmosphere of such important date to all the love birds. The pano view of KL was great but too bad there were just none any additional touch up for the date! Couldn't see the effort at all vs the price we've paid for the Valentine's menu.