Dr. Chay is a dental graduate from the University of Malaya. After gaining experience as a Dental Surgeon, she completed her specialty training in Orthodontics (braces) in the University of Hong Kong (HKU), obtaining a Master of Orthodontics (MOrth). At HKU, she was awarded the prestigious International Association of Dental Research Travel Award. Later, she became a fellow of the Royal College of Dental Surgeons of Edinburgh (UK), and obtained certification from the U.S. National Dental Board. In January 2008, she was conferred as a Fellow of the International College of Dentistry for her contribution to the advancement of Dentistry in Malaysia.