City Chain Kluang Mall

7 Comments

Info
Reviewer profile
3.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

Provide branded watches for customers. The staff are just nice.

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Reviewer profile
3.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

Dissapointted with bad service in city chain in bkt tinggi klg.

i both my watch on january and now the battery was no gone (so fast)..the staff said its no warranty..wat a bad service

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Reviewer profile
3.7
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

Staff will serve customers once customers step in. But they will not promote their products unless be request. Some of the staff attitude is ok.

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Reviewer profile
3.9
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

City Chain watches can be classy or trendy depending on the fashion sense of the customer. Their staffs are friendly and they explained each feature of a waterproof watch that I was keen.

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Reviewer profile
3.6
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

City Chain has the simple elegance and beautiful design watches but it's expensive.

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Reviewer profile
4.0
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time
love the simple designs in here.. the watch are ong lasting.. expensive but worth the price.. 
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Reviewer profile
2.7
  • Quality
  • Friendly
  • Value of Money
  • Waiting Time

Most of the City Chain outlets will ask you to visit here if you want to claim for the waranty. They will said this is to make sure you can shorten the process of claiming. So, we purposely make a visit here.

We brought Titus watch near a year before. We noticed that the diamond surrounding the watch is not shinning and getting quite dim colour. We still manage to claim for our 1 year warranty. Thus, we come here. Quite dissapointted that the diamond is not under warranty. Even if we are willing to pay in order to change the diamond, which will cost RM4/diamond, they won't warranty us as well. I just don't understand how come this marketing strategy is apply in well known Titus brand watch. Will people willing to spend additional money for changes which can't even last long for a year?

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