BP Healthcare Group Penang

Buat pengasahan surat lahir Di hospital labuan date/01-may-1985 ALhada binti bakar

超级差的服务，我购买了一个diagnotic health screening series Rm 268, 钱已经收了，但是服务不到位，只是一句对不起，而且并没有立刻做出解决方案！ 配套里是有一项免费的骨骼检查，但是只有week day，我特地拿了半天假去做检查，结果医生也只是跟我检查一下我的报告然后就说我可以回了，全程不到20分钟，我还跑去柜台问我还有需要做些什么吗？他们说没有了，我可以回了，然后星期日还有一个报告检查就没有了，礼拜日来的时候我才知道他们没有给我这个骨骼检查，我跟柜台吵了说为什么上次没有给我做这个检查，他们才说可能是遗漏了让我在做一次appointment 在week day 的时候来，我说这样谁来补偿我拿了半天假的补偿？他们就说这个是免费给你们的，你们其实要做不要做也可以。钱我给了，你们服务不到位，只是一句对不起就草草了事，一直跟我说这是免费给我们的。我想说的是既然配套里面有显示免费了，客户就是冲着这点去购买，你们就要做到位，而不是告诉我们这是免费给我们的，用免费来忽悠我们，需要我们配合我们也已经配合了，遗漏是你们的问题，不是一句对不起就可以，叫我们再拿假期去看，为什么你不当场给我们找医生去解决你们的疏忽？！我再也不会到这边浪费我的钱去做身体检查了，有做好像没做，而且配套里面显示有赠品送，也是我们提醒他们才拿出来给我们！

We do blood and urine test , was told will received the result through email, to date still waiting after review by doctor on 26 Feb 2023, thanks

Hi they charge me so high rm880.00 but I didn't get to see the doctor, they said he was busy n need to come back another day, the girl at the counter kept me standing there n explaining where evey1 could here my personal health issues.. very unprofessional

one of the popular private laboratory.

Open at 7:30 am and RT-PCR test start from 8 am

No blood results after one week even simple blood ix. Staff not diplomatic when informing patient. No blood results for doctor’s review. Very frustrating

Went for PCR test. Lousiest BP I’ve ever been to and I’ve been frequenting BP all over Klang Valley. Couldnt travel interdistrict so had to make do with this. Whoever manages this center should be fired. No proper lining up area, just stand ard the block. The doctors and staff very good but can see no proper area provided for them to work. My old father was basically sitting with the sun shining on him. Pity the doctor who had to do swab test with her ppe under the hot sun without even a fan. Very uncoordinated and can only blame whoever that’s in charge. I would rate this place one star but for the staff/doctor/nurses there.