17 Reviews

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Reviewer profile
5.0
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  • Value of Money
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I wanted to say thanks so much with Anovia bridal to make my pre Wedding photos is so special feeling compare at ipoh.All my Friend and family when their saw my photos also asking mewah,this pre Wedding photos took at where? Its so nicer and beautiful.Especially wanma Thanks to Kelly choose and reserve a super gorgeous Wedding dress for my Dinner Night and Kua for my actual day.And she understands me want i wanted when i told her can get what i needs directly! It's very good for customer service..and another staffs also very helpful and friendly.. Thank Anovia to left a wonderful moment in my memory
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Reviewer profile
5.0
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Thank you ANOVIA BRIDAL, staff is very friendy, i am very satisfied with their service. Thank you to our professional photographer Ah Yo, he so nice to teach us to pose, i am very satisfied with the photos he took. Thank you to makeup artist Meris gave a lot of help when we shooting photo, Yvone Ccf give a lot of advice and patience to helping us choosing photos, consultant Venix & Chloe who give us a lot of help when we choose dresses. Especially thanks again to Chloe, she is kind and lovely, she really gives us the most help in all aspects.
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Reviewer profile
5.0
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I seldom post review as need to write out bundle of words to share all those Past things. However, for Anovia, I really would like to share it out our experiences.. This is first and only bridal house that we walked in and decided to lock down our wedding photo shooting with them. Their staff was excellent, cheerful and supportive. Thanks especially to our photographer- Gary, make up artist- Jess, consultant- Piggy who follow up so closely and chasing up and down to make sure everything are per planned, Mira who always cheers us up upon our visit. last but not least to Venix who helping us on dress and coat selection.
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Reviewer profile
1.0
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One of your photographer named Chris, what I can said his temper and his technique really need to improved further. During the photoshooting time, he only keep scolding me and my wife on the posing. Well, if me and my wife know how to do posing, we do not need to find Avonia so called professional team for our memorable pre-wedding photoshooting. We believe that we followed the instructions by Chris, the outcome will be very awesome as he always show his temper to us. BUT, the result made us very very very disappointing. Why should I repeat 3 times very? Because we top up a lot of money to upgrade the gown to what your consultant mentioned latest design gown. I thought that not to let my wife to wear your normal gown, which I think that even my grandma also won't dare to wear due to the design, we can have better result in our final photos. It is really to wasting my time (from KL all the way to Penang), my money (upgrade gown, accommodations fees, etc) and my soul (keep let your photographer to scold). Your sample showing are all superstar, and I can't deny the sample is awesome, but for normal customer like us, the outcome is really normal.
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Reviewer profile
1.0
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I rarely post reviews. But I feel obliged to leave one as duty to other fellow brides. Staff was fantastic, they really go above and beyond in their service. However, other than good staff, dresses was awful. All really old and not to date. The so called "designer dress" which subsequently you would have to top up money is average at best. Dresses on advertisement is not available to the public (seriously false advertising). Be prepared to add more money on actual shooting day where you need to purchase ampoules, body foundation and a sponge (not included in package). Left feeling cheated.
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Reviewer profile
1.0
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***I wish to choose no star*** Gown - normal range is abnormal. Who will name a 10-20 years design as normal? Photo shooting - from some of the photos, I feel more delight with my own selfie. Timing - during photoshooting, the staff told us it will take 1 month to view the design. After shooting, another staff said will take TWO months to view the design. TIMING TAKEN WILL BE DOUBLE UP?! Second staff told us to discard what first staff has told us. Good job! Such a huge communication GAP within ur staffs. SMS to follow up, no response after 3 messages. Escalated to the owner, Anne Lee. Finally the manager called but no surprise that it still took 1.5 months. Design - you crop and merge the photos together, this is so called design?? I can merge myself easily with whichever apps on my phone. Slideshow - no option to choose at all! All the transitions and presentations are fix! Simply means you copy and paste the photos of different customers into ONE slideshow design. Sorry to say that, my iPhone helped me to do that within 1 mins! Actual Day gown - My wedding will be in Jan and I booked my gown ahead upfront. I can't accept the normal range gown chosen and requested to change. They charge 300 to change a gown booked! Promises - don't take it seriously unless you have them to write it down or recorded. Broken promises which disappoints us and lost hope to argue with them. You can be giant FOR NOW within Penang due to ur money sucker attitude but it won't be sustainable. We shall see!
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Reviewer profile
5.0
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It has been a week after coming back from the photo shooting. Many thanks to Chloe and Vanix for helping me in choosing gown and dress, make up artist Jess, photographer Max and Sugar for helping us in photo choosing section. Appreciate their professionalism. Can't wait for the outcome.
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Reviewer profile
4.6
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  • Value of Money
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Very pleased with the professional service provided by the Anovia team, especially Max (photographer), Jess (hair and makeup artist) and Chloe (consultant) who were helpful and patient throughout our dress selection and photo shoot process. Also happy with the variety of dresses. During the dress selection, Chloe was patient and offered good suggestions and tips along the way. Max and Jess are truly experienced and great in their respective fields. Max made us feel relaxed and is great at photography angles. Jess is a skillful makeup artist and my husband appreciates her advice on suit selection. Both were passionate and patient when directing our poses and facial expressions. The color edit photos exceeded our expectations. Thanks for the good service and professionalism during the photo selection yesterday. Really looking forward to seeing the final product!
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Reviewer profile
5.0
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Super awesome time at Anovia Bridal ... lovely clothes, good photographer and wonderful backdrops!
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Reviewer profile
4.0
  • Quality
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  • Value of Money
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During my wedding gown selection ,this staff Rosanne is very helpful and professional providing good advise and able to meet up my expectation. During my photo shoot Jess did a very good job. Photographer Andrew is also very professional and the outcome also exceeded my expectation especially during the beach photo shoot. Kelvin is very helpful from our photo selection until complete the process. However, time for the album process is a bit long. If you not in hurry, then should be ok. Overall, we're very satisfied.
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