Anyway stepping in I was greeted by a very friendly lady. I hadn't made any appointment to begin with but that didn't seem to matter. She asked me which hairdresser I'd like director or Senior stylist or junior stylist and gave me the different price points for each. I went with the senior stylist. I can't remember her name but she had big hair and was very friendly, making sure I had something to drink and also ascertaining at the very start the type of hair cut I wanted. The head massage was awesome and took longer than most other hair salons I've been to! During the haircut itself she was precise and good.I walked away feeling delightful will definitely come back again and recommend this salon to friends!