Tung Shin Hospital

52 Reviews

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Reviewer profile
3.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Its okay hospital i like my doctor here..i just don't like their queue system..i thought it was first come queue first serve but its not.. you have to write down your name first then queuing.what's the point of their paper board saying " start queuing at 7:30 if you didn't follow? They havent say also on the window that you have to write your name on the paper below.I'm a new patient and every time i come i just queue doesn't done any name writing before, that's why when the window open i just queue but then one of the girl complain why I'm queuing ahead of them. As i know i stand queue first. And now they put my # on the list i write my name its too late already.. i come early also so i finish early but its happen to me I'm so disappointed.. Hoping they will change their queuing system not really helpful. Thank you...
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Reviewer profile
5.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Came here for cupping and acupunture to heal a calf sports related injury. Very clean. professional staff. Best of all the price is right. Why go to a Pantai or KLSMC and let Shylock gauge a pound of your flesh when you can get better attention, service and most importantly healing, here?
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Reviewer profile
1.7
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Parking here is a huge problem. Rounded for more than 1 hour and missed my appt. Then nurses at specialist registration counter chit chat a lot while all patients wait for long time. But the ENT doc is superb.
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Reviewer profile
5.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
So far I have no issue with this hospital. I experienced with them for more than 30 years since im kid. Today my wife & kids also consult doctors & physicians at this hospital. I'm thank you & giving a thumb up & like to Dr. Ng Kwee Boon for his patience & careful during 3 of my kids he delivered. Dr. Ng assistant nurse May really commit to her job. Another thumb up for nurse May. The nurses at the nursery ward are very dedicated to their duty. Very appreciate & thank you to Dr. Yap Boon Hung. My dad, mom, brother & myself been consulting him long time from his handsome day to mature looks today. Dr. Yap is a very good physician & seriuos dedicate on his profession. On another side of him also a jovial person. Tung Shin Hospital have a well experience administrator team. Manage the hospital in good manner & well reputable. This good deed of job must carry on. Never let some bad apple to spoilt the image of the hospital & Drs. Rules & regulations must be follow by time to time. God bless all the staff & Drs in Tung Shin Hospital.
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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
The health screening process is a mess. Confusing. Different package of health screening located at different floor. Receptionist direct you to the wrong floor without asking into detail. Then you waited for hours for long dept. Then you proceed to the correct dept and start to queue all over again! Please review the current process to stay competitive.
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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
How do I get in touch with your customer care or complaint department? My mom is warded in your hospital for a hip bone replacement since Friday last week. I have to work and can only visit after office hours. For the last couple of times when i visited my mom 1) She was given meds with no water and she is not able to move to get herself any, end up the other visitors had to help her or her meds are not taken till i am there 2) It takes at least 30 mins after ringing the bell for nurses to come and change her. She is already developing a stage 1 bed sore after 5 days in your hospital! How can Tung Shin management assist us? She is warded in Ward 702A.
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Reviewer profile
5.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
My wife delivered our 1st baby here. The nurses are nothing short of extraordinary, they were caring, communicative, reassuring, and exceedingly patient. I observed their shift handover briefings, though I couldn't really understand most of things being said, but the length was greater than those typical shift handover talks conducted at my workplace that is very much greater in scale. The impression upon me was that the handover at the hospital was meticulously done and I knew from then on that we are in good hands.
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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Your service is terrible and slower than government hospital. Registered at 1410, made payment for blood test at 1514. Your nurse/lab assistant did not know how to apply plaster after taking blood. I had to readjust the plaster myself bcs the sticky part was in contact with the bleeding point. I was told that my report would take an hour to be ready. Now (1740) I am still waiting for my name to be called. I am a patient and I am not in a good condition to wait for such long hours. It has been more than 3 hours since I registered. How much longer do I have to wait?
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Reviewer profile
4.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Located in the heart of the capital - bad traffic at times. Looking clean and ok condition - acceptable facilities. Went to 5th floor for blood donation - don't expect organised operational procedures or whatsoever since staffs don't speak fluent English. Am glad I was attended by a friendly lab staff and all goes well in the process after I started speaking Mandarin with her.
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Reviewer profile
3.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I hope Tung Shin hospital will maintain its reasonable charges and specialist caring doctors for the low and middle income earners. Congratulations on the upgrading of the 7th floor on the western wing.
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