Tung Shin Hospital

41 Reviews

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Reviewer profile
2.3
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
this doctor is unreasonable. not allowed the patient's family to asked question and refuse to explain second times when we dunno. #limhengtien
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1.6
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
客服人員可以再爛一點 不過就詢問關於身體檢查費用, 連續打兩天早上的電話都說分機有問題, 無法轉機到體檢部門, 讓我下午再打電話過去, 兩天下午再撥電話到客服, 還是不行!你這兩天上班客服轉接都有問題你幹嘛上班?????或許屁股被訂在椅子上!通訊有問題2天時間無法解決問題, 各部門不用通訊溝通的嗎?! 客服人員培訓是如何訓練的· Facebook也沒有管理員, 關了吧····· PS:我的吶喊沒人聽見!!!!
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Reviewer profile
2.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Doctors r good and professional but the management is lousy like shit! My mom was sent to operation for polypectomy of her nose. The admission time was 10am and the time to send for operation should be 2pm. However, we were told that doc postponed the surgery to 5pm. WHAT?! Fine, I was waiting for my mom but until 9:30pm (the visit time close at 10pm) but she still haven come back. We were scared and worried about my mom's condition cos it took so long time as the estimate time for the operation is 2 hrs. The next day (today) then only I come to know, someone mistakenly placed the wrong file for the operation. Means my mom is supposed to be the first patient but then another patient was sent to the operation first instead of my mom. Another patient was sent for emergency surgery also then no choice my mom's surgery got delayed again! (This I can understand) My mom told me that she had been waiting outside the operation, starving and freezing to death until around 9 something (pm) then only she do her operation. (My mom starved from 10am till operation time) I'm so sad and angry in the same time for everythg my mom suffered! We pay for the fee and services and this is what we get back in return! And we r coming all the way from Mentakab, Pahang! How can they made this stupid mistake!? Aren't they professional?! If in future, anyone of my family need to do OPERATION (touchwood) I will nvr let them to do in TungShin! I will definitely will not recommend my frens or anyone I know to this hospital! The doctors r very professional btw so u can go for it as outpatient.
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Reviewer profile
2.5
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Every fortnight, I took my mom for charity acupuncture (Tues from 2-4.30pm for Snrs aged 60 yrs above) I must commend great effort of TCM. However, Drs performing (young Drs) acupuncture are less caring & no empathy shown towards elderly. I can't help to think that it's probably due to 'charity' or non paying patients? Really appreciate if Tung Shin TCM cam seriously look into this as i believe their Drs on duty every Tues are really doing task out of duty and not love & care. Here we the general public are trying to give praise for fantastic & generous effort of Tung Shin TCM with such programme for less fortunate elderly folks!
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Reviewer profile
3.2
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Went there to see Dr Chuah Bee Poh, waiting time is crazy but worth it. Dr Chuah is very patient, gave practical recommendation, care to explain the details and answered all questions ask which ease my worry. Unlike some gynae who simply brush you off. 2 things the hospital need to upgrade is limited parking space and ambience of cafe. Also, please refrain insurance agent from disturbing the patient. It is ok to have booth somewhere but not going around to 'interview' or solicite business.
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Reviewer profile
3.9
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
医护人员都很好...而且很有礼貌, 帮病人换尿片或者洗伤口都会一直说sorry啊sorry啊 不错...我生孩子会考虑用这间医院
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Reviewer profile
3.9
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
同善医院, 医生护士很有愛心, 工作人员很好, 贊
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Reviewer profile
4.2
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
My auntie had persistent back pain for the past 1 month plus, went to see other GPs but no improvement can be seen. Finally, we decided to go to Tung Shin Hospital for a check up. Dr Yong SM immediately requested for an MRI to be done. Found out that there was actually a "white patch" at the spine area. Almost immediately, she phoned up Sunway Hospital to arrange for us to go for a biopsy there (Tung Shin do not have the personnel to do the procedure). Currently, my aunt is in her recovery phase in Sunway Hospital. Special thanks to: 1. Dr Yong SM - Went all way out to help us, saw her personally went down to the x-ray department to discuss with the doctors there concerning my aunt's condition. Consoled my aunt and told her not to be panic. Everything ran smoothly with her help. 2. Dr Umma from X-ray department - Took her time to explain to us about my aunt's condition. Rushed the report for us, when the report wasn't ready, she passed us the MRI films so that we see the doctor first. 3. Staffs at X- ray department - very polite and courteous. Very patient in explaining to us the procedure and time to get the report. 4. Staffs at the specialist counter - Registration was super fast with their help. I think that the whole process did not take more than 10 minutes in total.
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Reviewer profile
4.1
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  • Value of Money
  • Waiting Time
妇产科的医生很尽责任超乐谈 护士服务很好 真的很赞
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Reviewer profile
3.7
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
同善中医师和服务人员个个都很有礼貌与爱心!而我夫人在医师做调理了4年多, 癌细胞以受到控制了!赞 谢谢 。
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