Thai Odyssey The Curve

8 Reviews

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Reviewer profile
4.4
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time

Went there for a body massage and the staff was very friendly and helpful. They made my visit more relaxed and it was great

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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I'm a regular Thai Odyssey customer but had a very unpleasant experience yesterday Friday 5th January 2018 at the Bangsar Village II (3rd floor outlet). I have 2 friends visiting from South Africa and wanted to treat them to a nice massage, so I booked 3 slots for 90 minutes aromatherapy at 2.30pm. When we were running late I called to ask to change the slot to 4.30pm to which the girl at the front desk said they can only accommodate 2 persons for 90mins and the other for only 60mins, to which I agreed. We got there around 4.35, and after going into our separate rooms and changing, my masseuse told me to wait for 5 minutes. I kept looking at the wall clock and at 5pm when she still hasnt come I stormed off and told the girl at the front desk. Much to my dismay her rude demeanor when I complained that I had to lie in an aircond room for 20 minutes uncovered and unattended was so nonchalant and blase, she said I was late and because of my original delay the therapist had to finish up another client etc etc. she kept saying it wasnt even that long that I had to wait and when I inquired if Id only get a 30 minute massage she said she thought I should start at 5 and finish with my friends (who are doing 90minutes) together at 6. Of course she made that decision for me without the courtesy of telling me and assumed Id be ok wasting half an hour lying face down in the cold. I made other plans when I thought I was finishing half hour earlier than my friends. Had she just mentioned that my asking for a new appointment time would mess things up I couldve easily tried the outlet on the 1st floor or the many other locations.I demanded a refund and was given one. I find her behavior and rudeness totally unacceptable and inconsistent with Thai Odysseys high standard of professionalism and politeness which Ive encountered many times, but that truly left a bitter taste and while I might continue to go to the other outlets Id definitely avoid the one where shes working. I hope you look into it
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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I was all prepared to pay for the massage packages as i have always been impressed with the services of Thai Odyssey. However, my experience yesterday at its City Square branch left a bitter taste in my mouth. The masseur appeared to be poorly trained and her massage techniques were hard and fast; hardly relaxing after a tiring week at work. I grimaced in pain but it didn't stop her. I was expecting a few nice "is this okay for you" etc; zilch! That lavender eye pillow was a nice addition although it didn't help much when it fell off and the masseur didn't even bother to put it back. And is it the norm for the masseur to wait for me to finish the hot cup of tea while i was still in the room? I asked for her to go out so that i can slowly sip the tea and change my clothes but she didn't get me. I gave up and passed her the cup after taking a customary sip. I would have expected more with the increased pricing (from RM106 to about RM125) and totally didn't expect a reduced level of service. My apology as it's not likely for me to patronize @Thai Odyssey again.
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Reviewer profile
5.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
An Excellent Professional Massage Kuddos To All Staff Thai Odyssey The Shore Malacca! Good service, you take a good care of your customers. Let's me throwback the memories. My mother and I choose to try Thai Odyssey. That is our first time. We loved how your greeting when we entered into the door. "Saweedikap...." with a big smile. Impression a part of the interior design. Looks very classy and relaxing. It was so cozy and also comfortable. I and my mother decide to try Thai Aromatherapy Massage. It was took 90 minutes. We choose aromatherapy oil "Relax". The smell very gentle and not to strong. My mother was enjoy in their first time massage together with me. ( Mothers Day Present) The front lines so friendly. The masseuse also so kind. She massage my mother gently and affectionately. Service and treatment highly skilled. Overall, we so satisfied. My mother couldn't stop praising how professional they are and how relaxed feel after massage. Thank you Thai Odyssey The Shore Malacca Outlet for such a nice hand and good customer services. Very recommended to all. This compliments worthy to them. I given
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Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Me n my husband like to go thailand,but it too far,when i reach thai odyssey,i feel like i reach thailand massage center,thai odyssey the curve is too great.
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Reviewer profile
3.7
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
I was on holiday on 31st March 2016 and stay at Royal Bintang The Curve. Went shopping opposite the hotel (not sure the building name). Didn't really enjoy my shopping as my leg is aching even before i had my holiday. About to leave the building and saw Thai Oddysey in front of Cold Storage and decided to have foot massage. Yr receptionist is friendly and yr masseuse name Wan did a great job. I regret doing foot massage only. Should do the full body massage. Will go to yr other branches at Johor to have another massage.
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Reviewer profile
4.3
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  • Friendliness
  • Value of Money
  • Waiting Time
I always like it at The Curve. The best service of all. Customer service in One U branch is totally out. Front desk is bad and i will never come back.
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Reviewer profile
4.0
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time
Massages are awesome here and I love the thai massages even 30mins of half body will totally relax. Highly recommended and the place superb.
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