Redsense Bridal Shop

5 Reviews

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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability
Sigh package at Mid valley roadshow 2018 April , 4 thousand package . When visit shop all the gown are Old style , the place was dirty some more no air conditioning so disappointing and keep ask increase money 1000 for wear a extra underwear to make you look slim . The customer service by the Owner of the shop totally is rule . The deposit we willing to give up , rather take photo with such customer service provided . NOT RECOMMENDED
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Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability

My package is cost around RM3000++. If your budget is below 5k, you better do not consider this bridal house. The sale executive will eventually keep push you to upgrade your package to at least above RM5k. They will never let you go if you keep reject to upgrade and yes, of course the sale executive does not point a gun in your head to ask you upgrade your package, but they will come out with a lot of tactic to push you into a corner and giving you no choice but to upgrade the package. Who like to be push into a corner and leave with no choice except to fork out additional money to upgrade the package. Bridal house should be give customer a good experience after you sign up the package. But too bad for this bridal house, they will still push you to pay extra money even after you already signed up the package and when you try to choose gown. All they care is about your money. Let's talk about service now, we have to go three times to the bridal house just to check the photos they edited, this bridal house charge so high, how come we still have to go three times to help you check the photo after edition, the payout does not meet the standard at all. The photographer somehow just simply edit your photo without look in details what need to remove and what need to adjust. "A people suddenly appear behind your wedding photo" do you think need to remove? it is very common sense, unless all they care is just the money. if you think you have plenty of time and excellent negotiation skill, you can sign up a package below 5k and spend your time to test your nego skill with them after you sign up they package. Else, i think you just better find other bridal house and spend no time with Redsense bridal house.

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Reviewer profile
1.6
  • Quality
  • Friendliness
  • Value of Money
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I have sign up a pre wedding photo shooting package with Rm3688 in Redsense bridal at jln loke yew at first because of their sales exe offer me 50poses photo and told me that a lot of bridal gaun very nice suit me in VIP range. When come to try gown, a lot of nice gown that i choose in VIP range also out of stock or cant do alteration at last,the sales exe keep to push me to add money to change my package to desighner range,they also not alow me to take picture to ask my bf opinion coz my bf was not there,after try around 2hours i have choose 4pcs gown that can fit me and just report to the sales exe. But the sales exe keep to reject my choice of gown giving a lot of excuse and start to show bad face to me. She keep continue to ask me try desighner gown and ask me top up money to change my package. At last i have top up Rm600 to change 2VIP gown to desighner gown just because i am very tired to try a lot of gown. when come to shooting time,their make up artist late half hours and we only start to make up on 10.30am. Shooting time on lake garden only 1hours then already back studio. when come to select photo,we just select 50pcs photo at first think enough wish to go but their sales exe keep to talk a lot that need us to add again $$$$$ to add photo. She use 2hours to talk all at last successfully to make us to top up Rm2500 to add photo. After 1month when we go to review our photo they again force us to top up$$$$$ to change my photo frame and photo album. this moment i really feel very angry to their service and direct reject the sales exe. From Rm3688 become Rm6868 they still keep to force us top up $$$$. when come to collect my album and poster,my poster photo was looking very fat compared to actual photo. Look like a auntie but the act i am just 30years old .I have complaint this to their sales exe but they also do nothing just whatapps me that cant change the poster. Last bad service was happen in the date which make appointment to try my actual day gown,when reach their shop their sales exe only told me tat a lot af gown already taken by customer and ask me come on next month. They promise to return back all design photo to us but at last just return us that photo without any design and told me this is their right on photo. they just give us original touch up without desigh on photo.Just hope u all be alert to this bridal shop when choosing ur bridal shop. thks
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Reviewer profile
3.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability
Our package cost us RM3388 but they did not show us any bad service even if we didn’t top up. They were in fact very helpful. The skills of Ah Fai the photographer and Ivy the makeup artist were exceptional. Our photos turned out very well. My only complaint is that there are not many choices for the gowns.
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Reviewer profile
3.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability
redsense最便宜应该是3899。4899,6k 的分别是,6k以上的衣服可以选model走秀时穿过的,只有一见,没复制的。。换句话来说,是不会和别的人撞衣。。 我是认识他们的老板,所以也有特别优惠和折扣。。 可是一拍完照,要选照片时,我和老公选的都被他们放入电脑的垃圾桶,说什么我们选的不是一个故事性的,选下选下也选了6个小时,最后只有几张是自己选的,其他都变成他们的选择。。我从375张照片,选剩80张,厉害吧。。结果又叫我们提升album的design,再加几张照片,过后告诉我们要多付rm3088。。晕倒,老公就说,结婚一生人一次,希望有好效果。。 怎么知道上个星期去拿album时,有些照片都没有修饰到,手被压着也不理,什么都没做好。。晕 过后我们的彩绘画照片又没放名字,我说怎么这样的,他们说你只是说album封面的琉璃要放,没告诉我这个也要。气死我。。最后他们在我的彩绘画上粘了我俩的名字上去,这样就交货。。 过后再看看我们的mtv,更气,和照片的slideshow没分别,只是我和老公的眼睛会眨而已。。再看看朋友们的mtv,都有很多互动,看了更气。。 我又不是木头,算会摆pose,我曾经也是又拍摄过ifeel杂志的,可是付了这么多钱,我和老公真的很生气。。
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