First we were told there's a room for my grandfather suffering a stroke that requires heavy attention. The moment we said we would like to explore other hospitals as your doctors said there isn't any ICU here the story changed. Other hospitals' ICU were full and now suddenly all your rooms were "full" too and we have to leave. Leaving a stroke patient stranded with no where to go.. After that you've transferred us to a hospital in Ampang with no neurologist just to get us out of the emergency room. Wow. Speak of coincidence.. And I thought hospitals were meant to help people and not take RM1k upfront deposit and leave people stranded at other hospitals. Whatever happened to medical ethics and integrity?
Manipal Hospital
- (6.52/10) Rating Detail
Rank 92 of 281 in Hospital
Profession :
Contact Info
: Click to viewEmail : info.mhk@manipalhospitals.com
Address :Manipal Hospitals Klang, 162 A, Jalan Batu Unjur 1, Taman Bayu Perdana, Klang, 41200, Selangor
Top Hospital in Selangorview more
Description
Claim businessManipal Hospital Klang (MHK) is part of Manipal HealthEnterprises (MHE), a healthcare provider, serving over 2 million patients worldwide. Manipal Hospital Klang currently operates 72 beds and will move to a 220 bed Tertiary Care Hospital, to continue to deliver exceptional service and care on par with international standards. MHK draws on the expertise and resources of the MHE healthcare skill pool (over 2000 doctors and 15 hospitals globally) and the group’s 63 year old illustrious heritage.
The hospital focuses on delivering Quality and Affordable healthcare while keeping abreast of the Manipal Hospitals’ core values of Clinical Excellence, Patient Centricity and Ethical Practices. The hospital is driven by our team of dedicated medical professionals and staff, whose clinical proficiency is wholly focused on creating a Centre of Excellence using modern advancements in medicine and medical technology. Our entire team strives to achieve our vision of being the preferred healthcare provider in Klang with a focused approach on patient care. This spirit, coupled with the resources and infrastructure only an organization of this size can provide, ensures that we can proudly say: Life's On.
Our expertise is derived from the medical experts who specialize in their particular fields for optimal diagnosis and treatment of the patients. This, coupled with the modern infrastructure has transformed us to be one of the experts in the field of healthcare. We measure our worth by the medical outcomes, patient satisfaction, doctor satisfaction and staff satisfaction. This has enabled us to deliver the care that is best suited to your needs.
- Quality
- Friendliness
- Value of Money
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- Quality
- Friendliness
- Value of Money
- Waiting Time
New hospital with a good service at icu but worst service at ward. On the first day the emergency nurse call bell was not working. Complain to 3 to 4 nurse and took them 2 days to call the maintenance guy. Maintenance guy couldn't get the bell repair. Finally after strict instruction to change room than only they did it. Some nurse are good and kind, some nurse are rude and annoying. If u press the emergency bell will take 3 or 4 bells for them to come to attend the patient although they are just sitting at front area. I dont mind them sleeping when there is no other work to do but when need assistant no one is quick enough to respond. It took almost 1 hour for them to bring the med to patient when patient is in terrible pain. Saw the nurse arranging all the inventory med which is not urgent before even bring the med to patient. 3 other nurse just sitting without help and one sleeping. If only the other nurses help in storing the inventory medicine, or delegate the other nurse to give the med, we wouldn't have waited for 1 hour. If this was one time case maybe we can understand, but repeat almost every single day. Not even sure whether anyone from the hospital will be checking or monitoring the nurses but seriously the ward service is the worst of all...