6 Reviews

Profile
Reviewer profile
4.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability
we did our baby photoshoot..photo ended being great but cleanliness is quite poor
by
Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability

After reading all comments, I have a strong feeling that this place fails to function properly and is in complete disarray. It's a complete joke and the so-called 'customer service' is absolutely disgraceful. I'm not sure what's actually happening in this shit hole.... Good luck in revamping coz this place needs a hell lot of it, and I doubt that someone with a proper brain would provide the funds to save this place

by
Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability

i knew this shop very well, as my aunty also 1 of the victim which being threaten by the lady boss on 14 years ago. Before sign package everything okay okay no problem, after signed package, everything is different from what they shown and agreed. They are totally not honest in doing business. We even lodge a police report but at the end, the police also ask us not to do so many things. they macam like gangster as they lock my aunty inside the shop which they started to threat my aunty. 14 year ago, my aunty package also 4-5k. But she only managed to get 3R size album x 1 book, photo in frame with size 1' 5" x 1'. That all for the package. keep ask to add things.

by
Reviewer profile
1.0
  • Quality
  • Friendliness
  • Value of Money
  • Availability

I dont care it is false post or not. My personal experience dated 2014 for pregnancy photo shooting+newborn shooting. One of the staff (long hair wif spec) scolded me n my wife for requesting photo editing issue. Me n my wife was very angry n shouted back 2 them. To ur surprise non of the senior management ppl come out 2 apology 2 us.b4 sign package n after photo shooting, everything diffrent (a lot of empty promises) 
Dun challenge me, i can post out my proof of receipt

by
Reviewer profile
1.9
  • Quality
  • Friendliness
  • Value of Money
  • Availability
Unfortunately yes and i don't want to liven up that horrible moment of my wedding preparation. We're just glad that a timely change of BS had salvaged every downfall made by Ivory Romance. So I advise that you choose wisely and take your time exploring the BS.
by
Reviewer profile
1.3
  • Quality
  • Friendliness
  • Value of Money
  • Availability
company : Ivory Romance Bridal Shop sdn bhd website: http://www.ivoryromance.com.my/ (not even maintained anymore at least what i seen today) location: KL Jalan loke yew if you google around, u find a lot of complaints of Ivory Romance bridal house.. they only know how to max profit from you, for example observe what is your job, your wearing, etc.. and dig as much money as they can from your hard earning money. picture quality is acceptable if you are willing to top up more than double or triple of your initial package that you sign up earlier. eg: if your package is 3k when sign up, you probably end up paying RM6k or RM9k. Otherwise you wont get a decent photo wedding book. customer service is the worst!!!!!! 1. they wont feel sorry even it's their fault 2. they dont care your feeling, they dont care their promises. For my case, they promise they will send me sample of my pic(with design) on Tuesday, but ended Until Today i still havent get anything from them. I called them everyday to chase also no use. If i never chase them, they never take initiative to call me on whatever thing. Anyone can create a anti IvoryRomance club in FB? DAMN HATE IVORY ROMANCE. Bros and Sis, think twice if you want to choose Ivory Romance Bridal shop. come on guys, please share your experiences with Ivory Romance also..
by