Institut Jantung Negara

  • (7.98/10)
    Rating Detail
  • Rank 2 of 281 in Hospital

  • Rank 2 of 296 in Cardiologist

  • Phone : +603 2617 8200

21 Reviews

Reviewer profile
4.1
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  • Value of Money
  • Waiting Time

Overall it is undeniable one of the best medical centre. Since implementation of GST, I noticed few times Tropin T test is billed as pharmacy item. Unsure why IJN emergency department is doing so nor IJN finance coz at one glance - medication is GST exempted thus 1001 question is unanswered as Tropin T = approximately RM 200.

A distinguish IJN culture does indirectly promotes social status placement and judgement; to which attending physician must accommodate patient need rather than patient to "satisfy doctor"

After all - 95% IJN staff I encountered with, professionally in arrogant gesture reminding me on IJN is a private healthcare provider and not a government entity. For me, IJN is a GLC rather than independent private operator

Reviewer profile
5.0
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Great service by all..from the Cardiologist, staff, and pharmacist.for their kind service..no complaints at all
Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • Waiting Time

We were there yesterday to pick up my husband Dr Haris Md Jadi ' s supply of medicine. The trip was very fast and efficient. That is good becos we had travelled from Tangkak, Johor in the early morning. The parking is a problem as always but we took the valet service. Public relations n customer service is very good.

A staff even took me by the hand to help walk the steps.

My husband's medicine supply was done in half an hour and we head for home soon after coffee at one the bakeries.

The shopping is good too and of course the fruit shop is our favourite.

Thk you.

NIYR

Reviewer profile
2.7
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Everythg ok. Only thg need more parking. Food at the food court is gud n healthy. Juz one thg i ask, pls look in the people who can't afford the pay they bills. The taksiran unit are nt vry friendly. They should listen more to the people's problem n try to reduce they bills. They are not asking for free treatment or medicine. Its how much they can afford. I realy hope the management of IJN will look in to this matters. I hope IJN wil reply to the post. Thank you IJN.
Reviewer profile
1.9
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IJN supposed to help people in need, especially government retiree. Instead they charged them unnecessarily and cheat them where ever they can. My mom, a retired teacher went there to have her heart checked. Total cost was rm1,436! When asked why they charged that high, the cashier Siti Khadijah claimed that her retiree card has expired! What nonsense is this? Anyhow, since my mom was alone, she paid the full amount without knowing she has been cheated. This will not end here, we will be bring this matter to MOH, and you Siti Khadijah, you will get your 'bala' soon.
Reviewer profile
4.1
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Thanks to all the staff who have assisted us yesterday for my mother's (Fatimah Bee Binti Omar) heart case check-up to seek a second opinion from Dato Dr. Balachandran. A mother who we loved so much deserved such a life saving care and treatment by IJN facilities. A credit to the two staff at x-ray room who have been so attached to us even just for shortwhile. The service right from the entrance greetings till the sending off was superb. Thank you and keep up.
Reviewer profile
4.3
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Very professional. They had the systematic approach and tolerance to their patients
Reviewer profile
4.7
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Good service IJN, Convenience with service provided, Staff are very friendly, Worth to pay for the good service
Reviewer profile
4.1
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The best hospital in the world by far. The hospitality of the staff always heart warming. The humbled specialist and surgeon never fail to put patients at ease. And they keep improving their excellent and efficient system and services. THANK YOU VERY MUCH, IJN ... for all that u stand for & for being a true HEART HOSPITAL in every sense of the word.
Reviewer profile
4.1
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  • Value of Money
  • Waiting Time
I was very impressed, the staffs were very helpful and very dedicated. Very organised and very clean. Congratulations and hope other institutions or government linked bodies will follow their success.
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