12 Reviews

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Reviewer profile
4.7
  • Quality
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  • Value of Money
  • Availability
There is no doubt in our mind that we would recommend Castalia to any budding brides and grooms to be! Our experience with Castalia has been nothing but great and we have been impressed by their professionalism and the quality of both their service and work. Our bridal specialist Catherine & Helen deserve special mention as they organised all our appointments and worked tirelessly till we found the right gowns and suits. We are also incredibly impressed with our photographer and makeup artist! Big smiles and many thanks from both of us!
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Reviewer profile
4.7
  • Quality
  • Friendliness
  • Value of Money
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A very thank you for all the staffs in Castalia wedding studio.All team members are very friendly, helpful and show their professional when serving us in every moment. Special big thanks to person in charge - Pretty Joey, she give me a lots of advice and suggestions for design my wedding album. Besides that, they also prepare lovely present during my Birthday month. ^^ Finally i have a wonderful experience in Castalia wedding. Well done!!
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Reviewer profile
4.7
  • Quality
  • Friendliness
  • Value of Money
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Great services from Castalia Firstly, thanks friendly Catherine for helping most of the time. Thanks our patience,friendly photographer team, Peter, Yongyaw on our photoshoot day. Thanks my makeup artist Eva, love her makeup & hairdo. She is so professional and able to realise which part of my angle is photogenic. Lastly, thanks for Joey to design our album and her professional recommendations.
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Reviewer profile
5.0
  • Quality
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  • Value of Money
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Castalia Wedding amazed both my husband and I with their customer service. They never fail and tries their best to fit upur requirements. One thing that impressed me was that their photographer, Peter, actually went all out laying flat on the near muddy ground for our outdoor photoshoot. Their gowns were as good as new too! Thanks to our photographer, Peter with the help of Deavon, as well as Catherine amd JC, my photoshoot MUA, Eva and most importantly, Joey. You definitely have the right pool of employees! We had lots of compliments on our photoshoot from our guests!! Thank you!!
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Reviewer profile
5.0
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  • Value of Money
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Thank you Castalia for the wonderful memories we had created as a couple, be it during the gown trials to the pre-wedding photo-shoot itself! Than you Ah Yuan for guiding us through the process and indeed you managed to lessen the stress we were facing. Professional and yet personal touch is there! Thank you Helen, JC and team during my gown trial! Always ready to answer questions and clear any doubts! Timely reminders! Thank you Castalia once again for everything!
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Reviewer profile
5.0
  • Quality
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  • Value of Money
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It was great and fun to work with a group of professionals, friendly and funny people for our pre-wedding photoshoot. Everyone of them often give us best advice based on our own preference and treating us like VIP with utmost services. Their photographer, Yuan is experienced, skillful and friendly which make us feel comfortable throughout the photo-shooting process. All of other staffs, Jacy, Joey, Rachel and Helen are very patient, kind and always make sure we are comfortable on everything. I am high recommended Castalia for everyone as this is a place where i do not feel it is too commercialise but they would rather shares their ideas and guide you to choose what you want. Once again, thank you for all the staffs. My husband and I are very satisfy with the photos as well as the services given by Castalia's team.
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Reviewer profile
4.1
  • Quality
  • Friendliness
  • Value of Money
  • Availability
My bride and I signed up for a wedding package with Castalia after sourcing a few bridal galleries in the area. The first few galleries were either impassionate towards doing business with us or kept pushing us to choose their 'award winning' star photographer. The team over at Castalia particularly Helen, Joey and their assistants, the photo team including Yen and his posse were very serious in this business and they were very helpful and patient towards us throughout the entire cycle with quick follow up. It was a great experience overall and we would not hesitate to encourage anyone to highly consider Castalia over any other company. Thank you so much!
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Reviewer profile
4.1
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  • Value of Money
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结婚一生一次,当然会对婚纱店的要求很高。事先做了功课,也去了满多间店,但是都感觉不对。刚巧经过Castalia, 被Joey 的友善和开朗的性格留下好影响。听了配套和看了照片都觉不错, 没在做多一点的research, 就签了! 果然在这几个月的筹备,非常感谢Castalia的每位工作人员的专业和耐心。店长Joey非常细心的为顾客设想,通情达理让我们有一个愉快的过程。可爱的Jacy对完美主义的我实在是耐心百倍,我都受不了自己了,但是她还是敬业乐业的协助我的要求。摄影师Ah Yen实在是赞, 不厌其烦的教我们如何摆pose,逗我们笑和当然他的厉害就是能让不这样的地方拍出来都变的很有美感。摄影助理Weixian把小细节都照顾到,让大家都很放心的享受拍照过程。当然还有化妆师Silva的巧手让我变得美美的~。非常推荐Castalia!下次如果拍结婚周年纪念我们一定会想到Castalia.
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Reviewer profile
4.4
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  • Value of Money
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I would like to share my experience with Castalia. I chance upon Castalia through a forum feedback and their facebook. Those feedback I saw were good ones, none of them were negative. We decided to email them to arrange for a meet up session. It doesn't take long to reach their place, probably around 5 mins from JB custom. When we first step in, they showed us the pictures that past couples took. My husband and I were mesmerised by them. They were so natural looking, not those cliche wedding pictures that we used to see. All couples looked very natual in the pictures, no signs of fake smile or laughter. I remember asking the lady who attended to us, JC, if they were models but JC told me they were real couples. After browsing through the pictures, JC asked about my dream wedding dress and proceed to select a few for me to try on. I didn't expect I could try on their gowns as I have not signed any package with them. JC was super friendly and attentive throughout (p.s. she was super young too!). I don't feel them pressuring us to sign their package. In the end, I've decided to sign a package with them. They did not psycho us to take their most expensive package but instead they ask what we need. What I wanted was just 1 album and I do not want those bedside photo frame and car decor etc. They managed to convert those items that I do not want to the number of photos I can select. Afew months later, we went back to select our photoshoot gown and suit. Our package allows us to select 5 sets of outfit each. We also met up with the photographer, Ah Yuan, to let him know what's our theme and our story. My husband and I didn't though of any theme for our photoshoot, we were totally clueless. Ah Yuan was super nice, he told us to relax and to bring whatever props we want on the photoshoot day and he will settle the rest. We allocated 2 days for photoshoot, 1 day for indoor and the other outdoor. Experience with the crew was awesome! Makeup artist will chat with us while doing our make up, sharing her personal stories and jokes. Photographer assistant, Wei Xian was super helpful al all times and even helped to coordinate outfits for my husband. Photographer, Ah Yuan was super professional in making us laugh when our smiles were quite stiff and taking awesome looking korean lookalive picture. I have not seen our album and select my gown. Will update once I've done those.
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Reviewer profile
3.7
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  • Value of Money
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I signed up with them last year as I needed to borrow some outfits from them for my overseas photoshoot. I paid RM3888 for my package. Service was excellent but quite strict on extra perks (though it's understandable for the price). Recommend to take a look at the indoor studio before signing up. It's not as elaborated as other studios and might be too plain for some. Will share more after my own photoshoot in mid year
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