Aspial Wedding

12 Reviews

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Reviewer profile
5.0
  • Experienced
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  • Value of Money
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Very professional service. I've bought one of their wedding packages there and they are very responsive, responsible and they help to put my wife and I at ease by explaining what needs to be prepared before, during and after the pre-wedding shoots. I highly recommend the place if anyone else wants to consider going for a pre-wedding album.
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Reviewer profile
1.0
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Another typical "business minded" wedding studio. They offers various pre wedding packages, ranging from RM 4K onwards. Minimum 30 poses & they would never return all the soft copies despite I tried to fight for it prior signing up. I signed up for a 5K package with 55 edited poses & the owner (Lee - a very friendly guy) convinced me that 55 poses were more than enough. 200 + pictures were taken on the shooting day & when we were called to view the pictures, we shortlisted down to 100 + pictures. There comes the catch, he would offer a few packages to top up the poses at a cheaper rate, else each extra pic would cost rm120.He offered numerous packages for the top up ranging from 3k onwards. We refused to & we were held like criminal suspects in the interrogation room to go thru the pictures at least 5-6 times again to eliminate the pics. When we cut the pictures out, he reasoned that further cut down would be impossible to make the album into a story. I was not allowed to leave even though I told him that I was not feeling well on the day until we are settled with the selection. We have got no choice but to pay another additional of rm2000 for "early release". We were held for at least 5 hrs ++. However, on the bright side, we were served with tea & snacks in the process. I am not sure if this is a normal scenario that is happening at all studios but it was definitely an unpleasant experience for me.Lesson learnt, never give in even tough you have reached your patience limit.
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Reviewer profile
4.1
  • Experienced
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Just wanted to say a huge big thank you to Dylan, Cious and the team from Aspial Wedding SS2 for all your amazing hard work on Wednesday & yesterday. You all were brilliant and even without having seen the photos yet I know we will not be disappointed. We appreciate and glad you, Dylan as our photographer and will definitely recommend you!!
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Reviewer profile
2.7
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I recently bought a very expensive wedding dress from their kl shop and haven't had a single positive experience so far. The dress I bought on the spot was off the rack. The problems I have had: 1. Sean, the sales assistant whom was attending to me, was told that a part of the dress needs sewing up, as the threads were coming off. He specifically told me he would ask the tailor to sew it up on the spot. Little had I known, after full payment and a few days later when I checked the dress, NOTHING had been done about the part that needs sewing. I have had to call the shop on their last day of business before they close for cny to arrange for the sewing and it caused so much trouble at my end as I was constantly traveling and had no one to send the dress to the shop. After insisting they collect the dress from my house, they sent a tailor to sew it up on the spot. 2. I wasn't informed at any time prior to buying that they could send the dress for dry cleaning (part of the price). It was when the tailor was at my house that this was discovered. I couldn't do anything about it as I was leaving kl in the next few days before they are open for business again for my dress to be dry cleaned. 3. I was given a wedding dress cover for my dress, as I told Sean the western culture is that the groom is not supposed to see the dress until the day of wedding. This cover was folded and packed into the paper bag along with my dress. When i took it out today, I discovered the zip is broken. How am I supposed to cover the dress with a broken zip?!!!! All in all, I think Sean (not necessarily all other sales assistant in that shop) was more interested in purely closing a sale rather than ensuring his customers are happy with their big purchases. We brides are spending a large amount of money on a very important dress for the biggest day of our lives... I think it is reasonable to expect a certain level of customer services and sincerity from the all bridal shops and their sales assistants. I am absolutely upset and dissatisfied with the experience I have to go through after having spent so much on my dress... the dress that I bought from Aspial Wedding.
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Reviewer profile
4.1
  • Experienced
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Thank you to our photographer Kenneth (my favorite ‘Laughing Gor’ ) for the wonderful Pre wedding photos he took of us on August. We just want to say a massive thank you for everything that you have done for us. We really appreciate the entire extra effort you put in, especially heard of he edited the photos immediate (after the whole day shoot) from 8pm until 4.00 morning. Although you just took few hours to edit, but the photos are absolutely beautiful and we are so impressed of these stunning photos. We have also had so many compliments from our family and friends about how amazing the photos are. Besides, we also wanted to say a BIG thank you for all Aspial Wedding KL & PG’s CREWs, we greatly appreciate high level of professionalism and kindness services that you provide during all the meet up session. Warmest regards, Kathy & Emil
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Reviewer profile
3.0
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I walked into Aspial SS2 too. But was kinda turned off because Yen was so pushy & hardsell. Keep forcing us to sign up on the spot. Aft persuading us for almost 2 and half hours, we walked out and never return. sweat.gif If she was less pushy, I might consider returning & sign up with them. As the photography skill look not bad. Just that I want to avoid being forced to top up for any additional photos or service after we have signed up. Anyway, their gowns aren't that impressive for me unsure.gif
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Reviewer profile
4.1
  • Experienced
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  • Value of Money
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I didn't know that about MOCO! I almost took their package on a friend's recommendation (4k+ package , add on 2k for nicer selection of gowns so total 6k). Maybe it's because they are expanding business, so not the same as before? I took Aspial SS2, possible to get a package at your budget. You can speak to Yen or any of the consultants. When I went to bridal fair I spoke to Dylan (Photographer) & Yen. My package is 2 day shoot KL + Penang (7k+ before discount), going to shoot in Oct. Gown selection wise, not a HUGE variety but can say most of the gowns they picked out for me to try were very nice. The service is very friendly so far, can't comment more yet cos haven't taken pics. Must note, they have more sparkly (lots of bling bling) type gowns available but it is at an added cost. Personally I felt that from the normal section there were plenty of nice gowns, not necessary to go for premium unless you have the budget for it. They are also very honest and upfront about other charges not included in the package (also pretty standard for most bridal studios).
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Reviewer profile
3.6
  • Experienced
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  • Value of Money
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Professional, experienced. Avoid the crowd by calling in to book an appointment with their consultant, preferably weekdays in the afternoon. Don't be pressured into making decisions there n' then.
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Reviewer profile
4.1
  • Experienced
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  • Value of Money
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MUA Kimmi has great skills in matching the right accessories for the selected gown. She provides good service as well as useful tips on skin care so your face is all prep up for the shooting day. The makeup outcome turned out really natural on photos but would look overdone in real life. The photographer is friendly and skillful in capturing the best of you for example making you look taller and prettier using various photography techniques. The overall result is satisfactory. If you don't fancy the cliche bridal shop slideshow of flowery and patterns appearing at the corners, you may not like their photo montage. De Casamia's sales coordinators work fast and are straight forward.
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Reviewer profile
3.0
  • Experienced
  • Friendliness
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Did mine @ Aspial Penang, theirs is abit more pricey that other studio but I was told by many the pictures were very nice. Have not seen our photos yet so fingers crossed! One important thing is you need to learn to bargain. Visit a few others and you will know what to bargain for. You don't have to sign on the spot, they can tell you this is the best price if you sign on the spot, just dont't take their words without surveying others. They also do not have an extensive selection of gowns to choose from. And many of those gowns that you fall in love with at first glance, you will need to top up for them. I did not check other studio's gowns so I cannot comment on others. But I personally felt I did not love my gowns that much. I just thought of them as 'Ok'. I did not top up for the newer nicer gowns as our budget is only that much. Make up wise is quite ok, but they tend to be a bit heavier than you think. If you want more natural make up, please tell them so. I forgot to tell and almost can't recognise the girl in the mirror, but didn't have the guts to say the make up is too heavy! As for the other items which are not covered in the package, you always have the options to get them elsewhere. As for the attitude of the staffs, I feel that the way they treated us during our first visit when we signed on the spot was different compare to our following visits. They were not as warm. And during gown selection we only had 2 hours to pick and was not able to see all the gowns. The lady helping us to pick just asked what we would like and pulled out few gowns according to our descriptions, it would be better if she could let us see more gowns and give us more selection. Felt that she was a bit pushy. So don't be shy to ask to try more gowns, and i think you can take your time if there is no other customer to pick gowns or you may make another appointment. Just ask!! We just went along with them, thinking back now, i think we should have been more proactive. Other than that, everything was ok during the photoshooting day. It was quite fun actually. Just bear in mind, if you want more poses, check with them before signing, as topping up poses after the photoshoot would
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