Nova Highlands Resort & Residences

My family and I stayed at this relatively new hotel recently. Booking was made effortlessly over the phone. The hotel is in a commercial complex. The first 2 floors are retails outlets, but almost 70% of the lots are still not tenanted yet. The hotel occupies the 3rd to the 8th floor. The lobby is located on the 3rd floor. Our arrival was greeted by the very courteous and helpful receptionists at the lobby. Check in was a breeze. We were given a room on the highest floor with a beautiful view of the hills and vegetable farms below. The room was clean and came with the normal amenities you would expect in a hotel room ie kettle, fridge, etc. with an extra item of a microwave oven. There is a ceiling fan in the living area and a stand fan in the sleeping cubicle. All in all a a well equipped and comfortable room. Free wifi was provided and the signal was pretty strong. The only drawbacks I find was the raised floor of the living area, one an accidentally stub a toe if not careful. Also due to its 'newness' the room does emit a discernible chemical/ carpentry? odour. Breakfast spread was rather limited but the nasi lemak was quite good. The hotel is located near many tourist spots. It is within walking distance to Kea farm, butterfly farm. The junction to Sg Palas Boh/ plantation / gunning Brinchang/ Mossey Forest is directly opposite the hotel. A few food and entertainment outlets are open in the mall area, the prominent one being Old Town White Coffee. There is a steamboat restaurant, A Teh Tarik joint , a mini amusement park, a karaoke.

The check in took us more than 20 mins, staff seemed to be quite slow. However manager and hotel driver are very helpful in resolving issues. Room fully equipped with basic necessities: toiletries, slipper, kitchenette, etc. Bee farm and strawberry farm in walking distance. Eateries available right downstairs of the hotel. Overall, suitable for family and groups of friends as well.